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  1. #1
    Join Date
    Feb 2007
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    Default 404 Errors On Large Pages (mod_evasive installed)

    Hi All,
    Still running ZC1.5.5e on PHP7, apache 2.4. So all move into the new VPS and having issues mainly on manufacturer pages where there are a large number of product images being loaded. I find in the apache error logs "client denied by server configuration" on all related requests. Some of the images load other give 404's, but not the same every time. Obviously a server config issue, but I can find nothing in phpini or csf. Any ideas?

    Thank You,John

  2. #2
    Join Date
    Dec 2009
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    Amersfoort, The Netherlands
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    Default Re: 404 Errors On Large Pages

    I think you need to contact your host, for help. It looks like a memory issue. He/She can see all the error logs php/mysql/apache, and based on that can make tweaks to resolve the problem.

  3. #3
    Join Date
    Nov 2005
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    los angeles
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    Default Re: 404 Errors On Large Pages

    Quote Originally Posted by Design75 View Post
    I think you need to contact your host, for help. It looks like a memory issue. He/She can see all the error logs php/mysql/apache, and based on that can make tweaks to resolve the problem.
    i will be the first person to call out a host; but the OP is on a VPS; and unless the OP has a managed plan, then the host really only provides the infrastructure and little else.

    i agree with @design75 as it does look like some sort of config issue; perhaps associated with memory. it does not look to be a mysql issue to me. so if you have a managed plan, then i would contact whoever is managing the VPS.

    another solution would be to look at limiting the number of items you are displaying on the page. it seems that your current server config can not handle displaying a manufacturer page that has many hundreds of items on the page.
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  4. #4
    Join Date
    Feb 2007
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    Default Re: 404 Errors On Large Pages

    Resolved! The Apache module called mod_evasive is turned on and is meant to prevent denial of service attacks by ratelimiting requests.

    Thank you,
    John

  5. #5
    Join Date
    Dec 2009
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    Amersfoort, The Netherlands
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    Default Re: 404 Errors On Large Pages

    Great, thanks for reporting back

 

 

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