Install hanging up

[delia]

My first installation of the newly released 1.5.6 is hanging up. I can tell you it's possible that my new cable connection is dropping out but it's hung twice so far. It created the database and hung up, then has hung up importing the demo products. The screen message is Loading Demo Data 100% and yes the data has been inserted. So no configure file creation. I've waited a long time as the first hang up did finally proceed. But now it's just stuck. I can start over but need to know what is happening. Any guesses?

This is on php 5.6 and msql 5.5 so supposedly should work.

[delia]

Starting over, the installer hung up immediately when it detected the database. My experience is saying it is not backwards compatible to php 5.6.

I put it on a 7 server - nearly identical server - and it worked like a charm.

[delia]

and the surprise was the other server was running 5.5. It worked great but the other 5.6 did not. Yes, two different servers but very few differences between the two.

[delia]

and I deleted the data / tables in the database and tried again. It actually does do all the database work - including adding the demo products but the installer still is stuck saying Creating Database 19% so the configure files do not get created and no additional admin / config settings done. I did this on another server with no issues at all - same browser, same files. Anybody?

[Design75]

Maybe the php script times out. php setting "Maximum execution time", i think the default is 30 or 40 seconds. You could compare those values across your server setups

[DrByte]

I've used ZC v1.5.6 on PHP 5.5, 5.6, 7.0, 7.1, 7.2, 7.3 without any install/upgrade issues.

I suggest looking in your /logs/ directory for any .log files created by the installer. It generates some status logs, but if PHP errors occur, it logs those PHP errors like the rest of ZC does. Perhaps those will reveal clues to help you.

[swguy]

Likewise. I can't run PHP 7 all the time because I run some old sites locally, and I have never had an issue with 1.5.6 under PHP 5.6.

[delia]

Is there any difference between zen cart versions? I have many live websites on this server running zen cart and my main testing sites are also there and have never seen this behavior before. I certainly have no issues doing anything on this server.

[delia]

I see several install debug files with this:

[15-Dec-2018 15:09:40 America/New_York] PHP Notice:  Undefined variable: db_user in /home/xxxxx/public_html/xxxxx/1_5_6/zc_install/includes/template/templates/database_default.php on line 41
[15-Dec-2018 15:09:40 America/New_York] PHP Notice:  Undefined variable: db_password in /home/xxxx/public_html/dxxxxx/1_5_6/zc_install/includes/template/templates/database_default.php on line 50

Kinda hard to tell where they happened in which part of the process but these logs are in between what appears to be successful parts of the install with the last one saying "saving cfg keys"

[DrByte]

Did you use 'utf8'?
Maybe you used 'utf8mb4' but your mysql doesn't want to support it?