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  1. #11
    Join Date
    Nov 2010
    Posts
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    Default Re: Can't update order status

    Quote Originally Posted by mc12345678 View Post
    Seems fine to have posted in this thread, the important thing though is that when identifying a problem to include how to reproduce it. The start of doing that is addressing the posting tips.

    The issue appears to be software related as the database seems to contain the necessary bits to at least select the desired change. That doesn't fully rule out a database issue, but the likely cause is in the upgrade process.

    If you could, please identify how the upgrade was performed, what plugins/software was added to the install, and possibly how admin/orders.php is different than a vanilla version of the Zen Cart 1.5.6 provided file, that would be a start. :)
    thanks for your reply.

    - The upgrade was performed using the intructions from here:
    https://www.zen-cart.com/content.php?148
    We did point 3. (new Database - Run /zc_install/index.php and choose "Upgrade" when prompted. etc. This was confirmed and seemed to work.

    - We installed the following plugins before we did the upgrade:
    Edit Orders / encrpyted master Password/Minimum orders but I see that the admin/orders.php is replaced by the one from the plugin Edit Orders. I tried using the original one, but still the same issue.

    Thanks

  2. #12
    Join Date
    Nov 2010
    Posts
    117
    Plugin Contributions
    0

    Default Re: Can't update order status

    Quote Originally Posted by Dustie View Post
    thanks for your reply.

    - The upgrade was performed using the intructions from here:
    https://www.zen-cart.com/content.php?148
    We did point 3. (new Database - Run /zc_install/index.php and choose "Upgrade" when prompted. etc. This was confirmed and seemed to work.

    - We installed the following plugins before we did the upgrade:
    Edit Orders / encrpyted master Password/Minimum orders but I see that the admin/orders.php is replaced by the one from the plugin Edit Orders. I tried using the original one, but still the same issue.

    Thanks
    I have an update to the above. I clicked on "Edit order" and the status changes correctly. The issue seems to be only when I click on Order Details. Even though as I mentioned above, if I put the original admin/order.php file in, it also shows the wrong status.

    thanks

 

 
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