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  1. #1
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    Feb 2019
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    red flag New install wont make it past admin setup page

    Very simply, I get to the admin setup page and fill in all the info (write down the initial password and what its changing my admin directory to) click continue and I get an error telling me to refresh the page and try again.

    I did rename the two configuration files as per the installation PDF as well. Is there something I am missing here?

  2. #2
    Join Date
    Jul 2012
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    Default Re: New install wont make it past admin setup page

    The error message likely has generated a mydebug log that is in your logs directory.

    The renaming of the configure files? Was that renaming the dist-configure.php to configure.php that was done?

    Was the new install put into a sub-folder as seen from the internet? (i.e. To access the new install a visitor would need to have domain/sub-folder in their browser?)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
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    Default Re: New install wont make it past admin setup page

    Yes those were the files renamed. Yes its in a subfolder of the domain /store.

    Here is the contents of the debug log:
    [12-Feb-2019 11:54:06 America/New_York] PHP Warning: mysqli_set_charset(): Error executing query in /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/includes/classes/db/mysql/query_factory.php on line 72
    [12-Feb-2019 11:54:06 America/New_York] PHP Stack trace:
    [12-Feb-2019 11:54:06 America/New_York] PHP 1. {main}() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/zc_install/index.php:0
    [12-Feb-2019 11:54:06 America/New_York] PHP 2. require() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/zc_install/index.php:39
    [12-Feb-2019 11:54:06 America/New_York] PHP 3. zcDatabaseInstaller->getConnection() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/zc_install/includes/modules/pages/completion/header_php.php:38
    [12-Feb-2019 11:54:06 America/New_York] PHP 4. queryFactory->connect() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/zc_install/includes/classes/class.zcDatabaseInstaller.php:67
    [12-Feb-2019 11:54:06 America/New_York] PHP 5. mysqli_set_charset() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/includes/classes/db/mysql/query_factory.php:72
    [12-Feb-2019 11:54:06 America/New_York] PHP Fatal error: 1146:Table 'zencart.configuration' doesn't exist :: UPDATE configuration set configuration_value = '1:1', last_modified = now() where configuration_key = 'SSLPWSTATUSCHECK' ==> (as called by) /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/zc_install/includes/classes/class.zcDatabaseInstaller.php on line 495 <== in /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/includes/classes/db/mysql/query_factory.php on line 171
    [12-Feb-2019 11:54:06 America/New_York] PHP Stack trace:
    [12-Feb-2019 11:54:06 America/New_York] PHP 1. {main}() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/zc_install/index.php:0
    [12-Feb-2019 11:54:06 America/New_York] PHP 2. require() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/zc_install/index.php:39
    [12-Feb-2019 11:54:06 America/New_York] PHP 3. zcDatabaseInstaller->doCompletion() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/zc_install/includes/modules/pages/completion/header_php.php:40
    [12-Feb-2019 11:54:06 America/New_York] PHP 4. queryFactory->Execute() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/zc_install/includes/classes/class.zcDatabaseInstaller.php:495
    [12-Feb-2019 11:54:06 America/New_York] PHP 5. queryFactory->set_error() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/includes/classes/db/mysql/query_factory.php:270
    [12-Feb-2019 11:54:06 America/New_York] PHP 6. queryFactory->show_error() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/includes/classes/db/mysql/query_factory.php:143
    [12-Feb-2019 11:54:06 America/New_York] PHP 7. trigger_error() /var/www/vhosts/vps112283.vps.ovh.ca/oddsideales.com/store/includes/classes/db/mysql/query_factory.php:171

  4. #4
    Join Date
    Jul 2012
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    Default Re: New install wont make it past admin setup page

    That is indicating that the database referenced in the admin/includes/configure.php does not have a table called configuration.

    Does the store front show anything or the same issue?

    If the store front works, then suggest comparing the DB_ related fields of includes/configure.php with admin/includes/configure.php to see that they are pointing to the same database and have the same DB_PREFIX.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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