Page 2 of 3 FirstFirst 123 LastLast
Results 11 to 20 of 23
  1. #11
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,623
    Plugin Contributions
    123

    Default Re: Annoying Problem I have to fix

    Can you dup it? Create a product for $1 and try to buy it.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  2. #12
    Join Date
    May 2016
    Location
    Ohio
    Posts
    407
    Plugin Contributions
    0

    Default Re: Annoying Problem I have to fix

    On my end it doesn't seem to happen when I do that with a test item.

  3. #13
    Join Date
    May 2016
    Location
    Ohio
    Posts
    407
    Plugin Contributions
    0

    Default Re: Annoying Problem I have to fix

    Still not sure why this is happening...

    If anything, it seems to happen around the time my host updates my SSL HHTP certificate... which makes me re upload the sessions file I think
    Last edited by jmberman; 25 Feb 2019 at 04:55 PM.

  4. #14
    Join Date
    May 2016
    Location
    Ohio
    Posts
    407
    Plugin Contributions
    0

    Default Re: Annoying Problem I have to fix

    I did ask a cxustomer who had the issue, and they said to me, Yes we were logged in and trying to figure out the best way to get the best discount. So it was taking a while

  5. #15
    Join Date
    May 2016
    Location
    Ohio
    Posts
    407
    Plugin Contributions
    0

    Default Re: Annoying Problem I have to fix

    Problem still happening...

    I do not know how to fix this. but I hate missing orders, losing orders, having to email orders to find out what they actually ordered... someone's gotta be able to help me with this.

  6. #16
    Join Date
    May 2016
    Location
    Ohio
    Posts
    407
    Plugin Contributions
    0

    Default Re: Annoying Problem I have to fix

    Okay so my mom bought something and it worked...
    but then I received an authorization on an incoming order by someone who was logged in for awhile, must have been auto logged out, but the payment processed, and I received no order confirmation or order number and nothing in zen cart under orders... but her payment went through... so I had to email her to ask her what she ordered..


    Can someone please help me solve this?


    The first payment processed but she must have timed out, so she didn't know it went through, so she re-logged in to complete the purchase, and then I got an order confirmation from her, the problem is, now she's charged twice, and I voided one, but most of the time, when people are being auto logged out they just give up and I lose orders...

  7. #17
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,401
    Plugin Contributions
    87

    Default Re: Annoying Problem I have to fix

    Quote Originally Posted by jmberman View Post
    [04-Dec-2018 06:25:23 America/Los_Angeles] PHP Warning: Use of undefined constant KEEP_CART_ENABLED - assumed 'KEEP_CART_ENABLED' (this will throw an Error in a future version of PHP) in includes/classes/observers/class.savecart.php on line 30
    [04-Dec-2018 06:25:23 America/Los_Angeles] PHP Warning: Illegal string offset 'cPath' in includes/classes/navigation_history.php on line 40
    [04-Dec-2018 06:25:23 America/Los_Angeles] PHP Warning: Illegal string offset 'products_id' in includes/classes/navigation_history.php on line 40
    [04-Dec-2018 06:25:23 America/Los_Angeles] PHP Warning: sizeof(): Parameter must be an array or an object that implements Countable in includes/templates/template_default/templates/tpl_ezpages_bar_header.php on line 19
    [04-Dec-2018 06:25:23 America/Los_Angeles] PHP Warning: sizeof(): Parameter must be an array or an object that implements Countable in includes/modules/sideboxes/more_information.php on line 33
    [04-Dec-2018 06:25:23 America/Los_Angeles] PHP Warning: sizeof(): Parameter must be an array or an object that implements Countable in includes/templates/template_default/templates/tpl_ezpages_bar_footer.php on line 19


    Is it easy to switch from SIM to AIM?
    I'm wondering whether the Keep Cart plugin's processing is "getting in the way".

  8. #18
    Join Date
    May 2016
    Location
    Ohio
    Posts
    407
    Plugin Contributions
    0

    Default Re: Annoying Problem I have to fix

    I thought it might be as well, so I uninstalled it.

  9. #19
    Join Date
    May 2016
    Location
    Ohio
    Posts
    407
    Plugin Contributions
    0

    Default Re: Annoying Problem I have to fix

    Well, the problem happened again... the order went through authorize, and I received authorize notice emails... but the client's side timed out and no order was made... in zen cart

  10. #20
    Join Date
    May 2016
    Location
    Ohio
    Posts
    407
    Plugin Contributions
    0

    Default Re: Annoying Problem I have to fix

    I believe this is what is happening...

    A person is on my site for like 10 minutes, they put something in the cart, confirm... and once they are on the page to put in their credit card details, they are no longer on my site, they are at https://secure.authorize.net/gateway/transact.dll

    then if they get logged out of my site, they can still process the payment, and when it kicks them back to my site, they are logged out, which is where the session expiration comes from...

    so no order is created in zen cart, i don't know they ordered or what they ordered, but the charge was made through authorize...

    So I think the solution may be to make the session time
    @ini_set('session.gc_maxlifetime', 10440);
    longer in includes/functions/sessions.php


    Maybe? Or would I need to change something elsewhere ?

 

 
Page 2 of 3 FirstFirst 123 LastLast

Similar Threads

  1. Ajax requests and session timeouts
    By lumpylumpy in forum All Other Contributions/Addons
    Replies: 0
    Last Post: 24 Dec 2010, 02:23 PM
  2. sessionWatcher (better handling of session timeouts)
    By s_mack in forum All Other Contributions/Addons
    Replies: 49
    Last Post: 4 Sep 2010, 03:49 AM
  3. Session TimeOut during checkout
    By slikie in forum Bug Reports
    Replies: 48
    Last Post: 3 Jul 2008, 01:14 PM
  4. Questions about user session timeouts
    By bodyjewelrystores in forum General Questions
    Replies: 2
    Last Post: 30 Mar 2008, 08:01 PM
  5. Session Timeouts !!
    By Scrat in forum General Questions
    Replies: 0
    Last Post: 7 Apr 2007, 08:41 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR