Can you dup it? Create a product for $1 and try to buy it.
Can you dup it? Create a product for $1 and try to buy it.
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On my end it doesn't seem to happen when I do that with a test item.
Still not sure why this is happening...
If anything, it seems to happen around the time my host updates my SSL HHTP certificate... which makes me re upload the sessions file I think
Last edited by jmberman; 25 Feb 2019 at 04:55 PM.
I did ask a cxustomer who had the issue, and they said to me, Yes we were logged in and trying to figure out the best way to get the best discount. So it was taking a while
Problem still happening...
I do not know how to fix this. but I hate missing orders, losing orders, having to email orders to find out what they actually ordered... someone's gotta be able to help me with this.
Okay so my mom bought something and it worked...
but then I received an authorization on an incoming order by someone who was logged in for awhile, must have been auto logged out, but the payment processed, and I received no order confirmation or order number and nothing in zen cart under orders... but her payment went through... so I had to email her to ask her what she ordered..
Can someone please help me solve this?
The first payment processed but she must have timed out, so she didn't know it went through, so she re-logged in to complete the purchase, and then I got an order confirmation from her, the problem is, now she's charged twice, and I voided one, but most of the time, when people are being auto logged out they just give up and I lose orders...
I thought it might be as well, so I uninstalled it.
Well, the problem happened again... the order went through authorize, and I received authorize notice emails... but the client's side timed out and no order was made... in zen cart
I believe this is what is happening...
A person is on my site for like 10 minutes, they put something in the cart, confirm... and once they are on the page to put in their credit card details, they are no longer on my site, they are at https://secure.authorize.net/gateway/transact.dll
then if they get logged out of my site, they can still process the payment, and when it kicks them back to my site, they are logged out, which is where the session expiration comes from...
so no order is created in zen cart, i don't know they ordered or what they ordered, but the charge was made through authorize...
So I think the solution may be to make the session time
@ini_set('session.gc_maxlifetime', 10440);
longer in includes/functions/sessions.php
Maybe? Or would I need to change something elsewhere ?
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