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  1. #1
    Join Date
    Jan 2008
    Posts
    112
    Plugin Contributions
    0

    Default Forgotten Passwords including for Zen-cart forum site

    We had a customer say they couldn't reset their password. I tried using the "forgotten password" module using 2 different personal email addresses and an email address associated with our website (www.pazdarwinery.com). I did not get a response from any of the attempts using the personal emails addresses (tried a few times). It did work with the email associated with the website (info@pazdarwinery.com). The website shows that a new password was sent each time.

    Yesterday when I first started looking into this, I couldn't remember my zen-cart password for this website so I could post on the forum. I sent a request for a new password; I never got one. My login is associated with one of my personal email addresses. This morning I found my old password, that worked.

    Any ideas?

  2. #2
    Join Date
    Jul 2012
    Posts
    14,687
    Plugin Contributions
    17

    Default Re: Forgotten Passwords including for Zen-cart forum site

    Are other emails getting through? Contact us, new account, orders, etc... would suggest searching the FAQS for email issues.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR