Thread: Help for a noob

Results 1 to 5 of 5
  1. #1
    Join Date
    Jun 2016
    Location
    Scotland
    Posts
    4
    Plugin Contributions
    0

    Default Help for a noob

    Can some kind soul tell me what this means and how I can fix it?

    I'm getting this message at the top of my page.

    Your database appears to need patching to a higher level. See Tools->Server Information to review patch levels.

    When I check my server information I'm getting this but I don't know what it means or how to fix it..

    Zen Cart 1.5.6a
    Database Patch Level: 1.5.5
    v1.5.5a [2016-07-05 16:13:29] (New Installation-v155a)
    v1.5.5a [2016-07-05 16:13:29] (New Installation-v155a)

  2. #2
    Join Date
    Jul 2012
    Posts
    16,732
    Plugin Contributions
    17

    Default Re: Help for a noob

    It means that almost three years ago, Zen Cart v1.5.5 was installed and that since that time, the software for Zen Cart 1.5.6 has been installed but the database has not been upgraded to Zen Cart 1.5.6.

    This is normally done by running the zc_install portion of the Zen Cart software. Perhaps that was done, but because of some known issues with older Zen Cart versions (more so older plugins) and how the installer worked for ZC 1.5.6/a, that the database upgrade was stopped.

    The recommended process for upgrading is provided here: https://www.zen-cart.com/entry.php?3

    Please identify what had been done to upgrade this site so that a specific appropriate next action can be provided if necessary. It would help also to know what plugins had been installed to the ZC 1.5.5 site.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,684
    Plugin Contributions
    123

    Default Re: Help for a noob

    Remember there are tons of issues with the Zen Cart 1.5.5->1.5.6a db upgrade process. It's best to pull the zc_install folder from Github or wait for 1.5.6b to be released and run it then.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  4. #4
    Join Date
    Jun 2016
    Location
    Scotland
    Posts
    4
    Plugin Contributions
    0

    Default Re: Help for a noob

    Thank you for your help, I'm not really too sure of what has been done to it. It was installed by a third party along with a website template which no longer works with the latest version of Zencart. I think I will wait until version B is released then do a clean install and see what happens.
    Does that sound like a plan?

  5. #5
    Join Date
    Jun 2016
    Location
    Scotland
    Posts
    4
    Plugin Contributions
    0

    Default Re: Help for a noob

    Thanks for your help and I think I will take your advice and wait until B comes out and then try and fix anything still broken, I really don't want to do this twice.

 

 

Similar Threads

  1. Override help for clueless noob?
    By SeánT in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 23 Sep 2010, 07:03 PM
  2. Noob help
    By royaltees in forum Templates, Stylesheets, Page Layout
    Replies: 7
    Last Post: 14 Oct 2008, 11:05 AM
  3. Noob help
    By gjanicoman in forum Templates, Stylesheets, Page Layout
    Replies: 8
    Last Post: 10 Nov 2007, 05:04 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR