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  1. #1
    Join Date
    May 2019
    Location
    Slovakia
    Posts
    1
    Plugin Contributions
    0

    Default After order status change customer receive email with system messages

    ZenCart 156a on PHP 73, default responsive template.

    There is problem with email which ZenCart sends to customers when admin change status of order.

    Email looks like:
    www.xxx.xx OSH_EMAIL_TEXT_ORDER_NUMBER 1850

    OSH_EMAIL_TEXT_INVOICE_URL https://www.xxx.xx/index.php?main_pa...&order_id=1850

    OSH_EMAIL_TEXT_DATE_ORDERED Monday 06. may 2019

    OSH_EMAIL_TEXT_STATUS_UPDATEDOSH_EMAIL_TEXT_STATUS_CHANGEOSH_EMAIL_TEXT_STATUS_P LEASE_REPLY
    Also subject of email is:
    [ORDERS STATUS] OSH_EMAIL_TEXT_SUBJECT #1850
    When new customer set up account, email is correct with all readable informations and also when new order is set up and also low stock info mail is OK.

    Can you help me to resolve this problem please?

    Thank you.

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,492
    Plugin Contributions
    88

    Default Re: After order status change customer receive email with system messages

    I'm guessing that your store is running on a language other than English. If that's the case, you'll need to copy the file /YOUR_ADMIN/includes/languages/english/extra_definitions/orders_status_updates_admin.php to /YOUR_ADMIN/includes/languages/YOUR_LANGUAGE/extra_definitions and edit for your language.

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR