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  1. #1
    Join Date
    Jul 2018
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    2
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    Default Empty delivery or billing address in order table

    Hi,

    Zen Cart version is 1.5.5e
    PHP 7.x
    template from Template Monsters

    Sometime we can't see the billing or delivery address in the admin are on the order details page.
    Unfortunately after order inserted to order table this fileds are empty.

    I made a script and put it into the checkout confirmation page to save the page state before the customer confirmation is processed. The saved html output shows the addresses but those values are missing from the database table. The confirmation email content does not show that values too.

    I noticed when i step back from confirmation page to delivery or payment method page and change the
    option sometime the confirmation page shows the old method, after refreshing page, it is shows the correct one.

    There is no error log in the log folder.

    I was looking for solution but can't find, yet.
    Any suggestion how can we detect the source of this error?

    Thanks!

  2. #2
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    7,839
    Plugin Contributions
    292

    Default Re: Empty delivery or billing address in order table

    I have seen this issue one time. No logs, and nothing was peculiar about the order. Same configuration (1.5.5e/PHP7.1).
    That Software Guy. My Store: Zen Cart Modifications
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  3. #3
    Join Date
    Apr 2007
    Location
    Vancouver, Canada
    Posts
    1,527
    Plugin Contributions
    80

    Default Re: Empty delivery or billing address in order table

    Quote Originally Posted by swguy View Post
    I have seen this issue one time. No logs, and nothing was peculiar about the order. Same configuration (1.5.5e/PHP7.1).
    We are still seeing this as well. Seems to be an extreme edge case and has been happening for years...

 

 

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