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  1. #1
    Join Date
    Jan 2010
    Posts
    76
    Plugin Contributions
    0

    Default stuck on shopping_cart page.

    [Note: remember to include site URL, ZC version, list of plugins, PHP version, etc ... read the Posting Tips shown above for information to include in your post here. And, remove this comment before actually posting!]

    I am using zen 1.5.1.

    I met a problem after migration from 1.3.9 to 1.5.1.

    Some customers do not have problem to order.

    Some customers have problem to order. they stuck on shopping_cart page even though they click "Checkout" button.

    However, new registered customers do not have a problem to order.

    I do not know why.

    there are someone who has experience this problem before? if so please let me know.

  2. #2
    Join Date
    Jul 2012
    Posts
    15,912
    Plugin Contributions
    17

    Default Re: stuck on shopping_cart page.

    Have you tried using the unmodified default classic template to see if the same customers are having a problem? Did these customers have one or more items in their shopping cart before the upgrade? Did you try to upgrade to anything more recent as 1.5.1 is nearly 7 years old if I remember correctly.

    Though not entirely sure if it is related, but what php version is being used?

    Are the ones having problems only previously existing customers? Is there a browser type that is consistent? Have there been any changes in session handling?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR