Free Shipping Options (freeoptions) and Rewards

[mvstudio]

Hello everyone,

I'm having a bit of an issue with the way freeoptions works and I really need some help.

I offer free shipping regardless of the product categories in the cart, to orders over $100. We also have implemented a Rewards Program that gives the customer points for every purchase that can be used to pay for future purchases (discount).

The problem is when the value of the reward points and the freeoptions are used together.

Say for example a customer has $100 worth of products in the cart, which qualifies him for free shipping, but he also uses the equivalent of $15 in reward points which discounts the subtotal for the order. As it is right now, the customer can still get free shipping even though the order has a discount of $15 and the total it's below the $100 minimum mark.

Is there any way to make freeoptions work with the total for the order rather than the subtotal??

Thanks in advance for the help =)

[lat9]

What are the sort-orders for your active Modules->Order Total? Specifically, is the sort-order for Reward Points less than that for Shipping?

If not, perhaps making that change would allow the Reward Points module to do its calculations prior to those for Shipping and the issue might sort itself out.

[mvstudio]

Hi lat9,
I have ot_shipping at 200 and ot_rewardpoints at 900.
I've played with the sort order and has no effect on it though. Free shipping still applies regardless of.

[lat9]

Hi lat9,
I have ot_shipping at 200 and ot_rewardpoints at 900.
I've played with the sort order and has no effect on it though. Free shipping still applies regardless of.

I've not used the Reward Points module, so I'm kind of "shooting in the dark" here, but if you want to have Free Shipping as the only shipping option for those orders > $100.00, you could configure the ot_shipping module to (a) allow free shipping and (b) set free shipping for orders over $100.00. If you do that, you'll want to remove/uninstall the freeoptions shipping method.

[mvstudio]

Unfortunately ot_shipping with free shipping wouldn't work at all. It has its limitations when it comes to the weight of the package. We wouldn't be able to offer free shipping on a freight order for example.

The Free Shipping Option (ground shipping using the freeoptions) is offered additionally other shipping options (priority, express, fedex, etc.) based on (I was hopping) the order total and the weight of the package. I don't want to force customers a shipping option that's by definition the cheapest and the lowest (most of the time) when they can very well opt for a faster one or have their orders delivered overnight if they wish to do so even if that costs more. To me the option must always be with the client to select what works for them.

I'm trying to figure out if there is a way to change the way freeoptions calculates the total for the order or at least include a statement that if certain plugin is selected (like coupons or rewards) that modifies the order total, the a recalculation must take place. But my limited knowledge of PHP is kicking me in the face right now lol!

[mvstudio]

I was able to work something else which accomplishes the same result. Sort of.

For anyone interested...

In includes/templates/YOUR_TEMPLATE/template/tpl_checkout_confirmation_default.php

locate this

<div class="buttonRow"><?php echo TEXT_CONTINUE_CHECKOUT_PROCEDURE; ?></div>
<div class="buttonRow confirm-order"><?php echo zen_image_submit(BUTTON_IMAGE_CONFIRM_ORDER, BUTTON_CONTINUE_CHECKOUT_CONFIRMATION_ALT, 'name="btn_submit" id="btn_submit"') ;?></div>
<div class="buttonRow"><?php echo TITLE_CONTINUE_CHECKOUT_PROCEDURE; ?></div>

and replace for this

<!-- bof disable checkout button on orders less than $100 -->
<?php
if (!IS_ADMIN_FLAG) { 
  global $order; 
  if ($order->info['total'] < 100) { 
    echo '<p style="text-align: center;border: 3px solid #777777; padding: 10px 0;"><strong>Your order does not qualify for Free Shipping at this time.</strong><br /><strong>Please go back to select another shipping option or add additional items to the shopping bag to meet the minimum order to qualify for free shipping.</strong></p>'; 
  } else {
?>
<!-- eof disable checkout button on orders less than $100 -->

<div class="buttonRow"><?php echo TEXT_CONTINUE_CHECKOUT_PROCEDURE; ?></div>
<div class="buttonRow confirm-order"><?php echo zen_image_submit(BUTTON_IMAGE_CONFIRM_ORDER, BUTTON_CONTINUE_CHECKOUT_CONFIRMATION_ALT, 'name="btn_submit" id="btn_submit"') ;?></div>
<div class="buttonRow"><?php echo TITLE_CONTINUE_CHECKOUT_PROCEDURE; ?></div>

<!-- bof disable checkout button on orders less than $100 -->
<?php } } ?>
<!-- eof disable checkout button on orders less than $100 -->

What this code does is prevent placing the order by hiding the checkout button if order is less than $100. A message appears in place of the button with instructions to select another shipping option or add more products to the shopping cart. Maybe not the best or the most elegant solution but it works.