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  1. #1
    Join Date
    Jun 2019
    Location
    Waterloo, ON Canada
    Posts
    6
    Plugin Contributions
    0

    Default Contact Us Page not sending email - error 500

    Helping a friend out on a ZenCart website for a small business...
    I have little if any experience with ZenCart and need some help please.
    The "Send" EMail function on the Contact Us page has stopped working recently and is showing a server internal error.
    "This page isn’t working www.soulmatescandles.com is currently unable to handle this request.
    HTTP ERROR 500

    I took a quick look at the page through the tools in Chrome and cannot find any code associated to the "Send" button.
    She is using the "Aberdeen Neutral" theme.

    soulmatescandles.com
    Zen Cart version 1.39h

    Peter

  2. #2
    Join Date
    Apr 2007
    Location
    Vancouver, Canada
    Posts
    1,547
    Plugin Contributions
    81

    Default Re: Contact Us Page not sending email - error 500

    You need to check the log folder in your root directory to see what's causing the 500 error.

 

 

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