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  1. #1
    Join Date
    Jul 2019
    Location
    Australia
    Posts
    3
    Plugin Contributions
    0

    Default Australian GST only calculating on shipping not products

    Hi, complete novice here.

    We are running v1.5.6 Zen Cart. In Australia, a tax rate of 10% is charged on all goods and services. My Zen Cart is only calculating the GST on the shipping component, not the products.

    Your Total
    Sub-Total: $6.80
    Flat Rate (Best Way): $25.00
    GST 10%: $2.50 - should be $3.18
    Total: $34.30 - should be $34.98

    I've scoured the forum and a number of people seemed to have the problem around 10 years ago but I feel like we have the options configured correctly as per those posts.

    Just after any advice on if there's a box somewhere that needs to be ticked that we've missed or whether it might be a coding issue, in which we would need a Zen Cart expert.

    Any advice would be greatly appreciated because I don't know where else to look. Here are my current settings.

    Configuration<My Store:
    Display Prices with Tax false Info
    Display Prices with Tax in Admin true Info
    Basis of Product Tax Shipping Info
    Basis of Shipping Tax Shipping Info
    Sales Tax Display Status 1 Info
    Show Split Tax Lines false

    Locations/Taxes<Tax Rates:
    Tax Class Title: Taxable Goods
    Zone: Australia
    Tax Rate (%): 10.0000
    Description: GST 10%
    Priority: 1

    Locations/Taxes<Zone Definitions:
    Australia
    Number of Zones: 8
    Number of Tax Rates: 1

    Is there any other settings in the Orders Total Module that should be looked at?

    Thanks again for anyone taking the time to consider.

    Linda

  2. #2
    Join Date
    Jul 2012
    Posts
    16,732
    Plugin Contributions
    17

    Default Re: Australian GST only calculating on shipping not products

    The product in question, when viewing the product information in the admin, to what tax class is it assigned? Can you describe the overall product setup regarding what pieces/parts have prices applied? (e.g. Net price, gross price, attributes that have a price, etc...)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Jul 2019
    Location
    Australia
    Posts
    3
    Plugin Contributions
    0

    Default Re: Australian GST only calculating on shipping not products

    Thanks mc12345678 for responding.

    This is happening with all products and all products are set up the same.
    Product is Free: No
    Product is Call for Price: No
    Product Priced by Attributes: No
    Tax Class: Taxable Goods
    Products Price (Net): 16.0000
    Products Price (Gross): 17.6
    Wholesale Price (Net) 6.80

    I'm gathering attributes is product variations. None of the products have any variations.

    Does this help? Thanks.

  4. #4
    Join Date
    Jul 2012
    Posts
    16,732
    Plugin Contributions
    17

    Default Re: Australian GST only calculating on shipping not products

    Ahhhh, yes if I remember correctly...

    Now that I have seen the original post along with the new data what I see is this.

    A product that is being purchased as a result of using the wholesale modification is not being charged tax... if not mistaken, one of the modifications of that plugin is actually to eliminate tax calculations of product that are being sold wholesale. This is done either directly in includes/classes/orders.php, includes/classes/shopping_cart.php or with an observer that would most likely be loaded from includes/classes/observers.

    I can't remember where that specific code is, but I remember thinking it was unusual that *all* wholesale items would be taxless and at one point I had started working on a way to support a switch of taxing or not. Anyways, I would say that it's the code of the wholesale module that has disabled your product tax...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #5

    Default Re: Australian GST only calculating on shipping not products

    be sure you provide at least the basics of information in your post. The more detail you supply, Tranh phù điêu

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR