Thread: Broke the email

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  1. #1
    Join Date
    Feb 2009
    Posts
    123
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    Default Broke the email

    I did something to the SMTP server config and lost the email function.
    When I use the send email page, it throws this error:

    ERROR: Failed sending email to: "ADMIN admin" with subject: "test" SMTP connect() failed. https://github.com/PHPMailer/PHPMail...roubleshooting
    I made sure that the login and password are correct and that the SMTP server accepts incoming un-encrypted connections from the box I run it on. Anything else I could troubleshoot? The error message is kind of vague.
    My install: was Vanilla 1.3.9h, now 1.5.5b, Apache 2.4, PHP 7.0.6, MySQL 5.5.8 64b, Windows 7 64b, 8GB RAM, i3 3.3gHz
    Modules: [Payment=Paypal] [Shipping=Canada Post 1.5.3 merged] [nonCAPTCHA]

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,475
    Plugin Contributions
    88

    Default Re: Broke the email

    Does either your SMTP login or password contain any "special" characters, e.g. "><&?

  3. #3
    Join Date
    Feb 2009
    Posts
    123
    Plugin Contributions
    0

    Default Re: Broke the email

    Never mind, the SMTP server required TLS after recovering from a DB crash and once I dropped the requirement Zen is sending again.
    My install: was Vanilla 1.3.9h, now 1.5.5b, Apache 2.4, PHP 7.0.6, MySQL 5.5.8 64b, Windows 7 64b, 8GB RAM, i3 3.3gHz
    Modules: [Payment=Paypal] [Shipping=Canada Post 1.5.3 merged] [nonCAPTCHA]

 

 

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