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  1. #1
    Join Date
    Aug 2004
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    red flag QUICK HELP! Upgrade giving 500 Error

    Yikes - I need immediate help and feedback! I just updated from EasyApache3 to version 4, and now my site is giving me 500 Error.

    I know it has to do with redirecting since I have UltimateURL installed......I just don't know how to troubleshoot it, or what I need to do via cPanel/WHM to fix it.

    Can anyone help with some suggestions?

    Only thing we did was upgrade EasyApache. No zencart files or modules changed, so I'm positive it must be a setting in either the PHP or cPanel that we need to look at. I just don't have the foggiest and our site is DOWN.

    Site: http://www.mjmmagic.com

    The .htaccess file rewrites to /store/ directory. So https://www.mjmmagic.com/store/ isn't working right now (error 500). But the admin and everything else IS working.
    - Jeff

  2. #2
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    Default Re: QUICK HELP! Upgrade giving 500 Error

    UPDATE - I may (fingers crossed) have figured it out. So far, I added the following into my .htaccess file:

    Require all granted

    Not sure if that really "fixed" anything, or will break something else......but our website is loading again. Can anyone else verify that they can access it now using the link in my original post above?
    - Jeff

  3. #3
    Join Date
    Apr 2006
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    West Salem, IL
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    Default Re: QUICK HELP! Upgrade giving 500 Error

    Yes, seems to be working fine
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  4. #4
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    Default Re: QUICK HELP! Upgrade giving 500 Error

    Quote Originally Posted by barco57 View Post
    Yes, seems to be working fine
    Whew, okay thank you so much for the confirmation. I always DREAD doing any kind of server upgrade because I'm not well-versed in network administration. I appreciate you helping to confirm that all looks well from the front end side!
    - Jeff

  5. #5
    Join Date
    Feb 2006
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    Tampa Bay, Florida
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    Default Re: QUICK HELP! Upgrade giving 500 Error

    Also redirection from http to https looks solid. You've fixed it!
    That Software Guy, Plugin Moderator. Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Contributions: Quantity Discounts, Better Together, SMS on Sale, Gift Wrap at Checkout, and more.

 

 

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