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  1. #1
    Join Date
    Jan 2011
    Location
    Adelaide, Australia
    Posts
    1,342
    Plugin Contributions
    1

    Default Reviews by guest not showing - only when logged in even though admin configured allow

    v1.5.5f php7.1

    Reviews submitted by guests are not showing in admin (those submitted when logged in do show as expected in admin/reviews_pending_approval). Upon submitting the review as a guest the 'your review has been submitted for approval' message does not appear at the top of the page (as it does when logged in).

    Admin/configuration/product_info has guest can leave reviews enabled, and reviews to be approved is also enabled.

    So I can only assume that a file needs to be modified to allow guests to submit a review? (and not simply via configuration?) ... can someone steer me in the right direction please

    cheers,
    Mike

    1. this answers why some customers who said they would leave reviews probably did but they never make it through cyberspace - so ever since Guest Checkout has been enabled a number of reviews have been lost if those customers left a review
    2. even if a customer does have an account if I send them an email with the direct link to the review submission page for the product they purchased their review will also not be submitted - makes easy review submission that much harder.

  2. #2
    Join Date
    Jul 2012
    Posts
    14,377
    Plugin Contributions
    17

    Default Re: Reviews by guest not showing - only when logged in even though admin configured a

    Understand the desire to possibly figure this out alone; however, wouldn't this be better addressed in the forum associated with the guest checkout in question?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

  3. #3
    Join Date
    Jan 2011
    Location
    Adelaide, Australia
    Posts
    1,342
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    1

    Default Re: Reviews by guest not showing - only when logged in even though admin configured a

    Quote Originally Posted by mc12345678 View Post
    Understand the desire to possibly figure this out alone; however, wouldn't this be better addressed in the forum associated with the guest checkout in question?
    Many thanks for your reply mc - I didn't realize there was a specific plugin for guests reviews, I though it was part of 1.5.5 core - forgot that I did in fact use that plugin way back in 1.3.9h - obviously carried over that 'old' plugin through some version upgrades - have posted in the appropriate forum now :)

    cheers,
    Mike

 

 

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