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  1. #1
    Join Date
    Aug 2013
    Location
    Perth, WA, AU
    Posts
    171
    Plugin Contributions
    3

    Default Admin Login Loop of Death

    Hi

    Essentially I have a fresh install of 1.5.6c with my upgraded database. No changes have otherwise been made.

    BTW This is on my ubuntu box at home - not a live server.

    I am getting the old 'admin login loop' where I can't login to admin - it simply refreshes the admin login screen everytime.

    I've tried it with ssl off, ssl on - but I cannot get around it.

    Has anyone got any suggestions - banging my head against the wall on this one.

  2. #2
    Join Date
    Jul 2012
    Posts
    16,734
    Plugin Contributions
    17

    Default Re: Admin Login Loop of Death

    Clearing cache/cookies has been reported to possibly work or Ctrl-F5, then another has been to use the credential reset: https://www.zen-cart.com/content.php?44
    ZC Installation/Maintenance Support <- Site
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  3. #3
    Join Date
    Aug 2013
    Location
    Perth, WA, AU
    Posts
    171
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    3

    Default Re: Admin Login Loop of Death

    Hi

    I've tried logging in from 2 different PCs and my phone - so not a browser issue.

    The credential reset doesn't work as it doesn't matter what login I type in - it never actually checks the password - it simply redisplays the login screen. Surely it has to be some config issue with my server - I just have no idea where to start.

  4. #4
    Join Date
    Jul 2012
    Posts
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    Default Re: Admin Login Loop of Death

    So when you were doing this upgrade. A big assumption is that the following FAQ was used: http://www.zen-cart.com/entry.php?3-...d-of-upgrading

    If used, then one of the tests would have been to login to a truly fresh install. As such, if it worked but the imported database didn't, seems like at least part of the issue would be identified (or at least part of what is likely not associated is).

    Other things some have done, upload a new copy of the admin folder to be sure that only files associated with this version's admin folder are associated and not potential remnants of other programs.

    Delete all admin users and force renumbering of the admin user ID to a value of 1 for the first record and potentially the same for admin profiles...

    Could be session related such as attempting to access the catalog as a customer to see if able to login and/or create an account...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #5
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,697
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    123

    Default Re: Admin Login Loop of Death

    Did you check the /logs folder for error files?
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  6. #6
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,492
    Plugin Contributions
    88

    Default Re: Admin Login Loop of Death

    That admin login-loop is indicative of a session-related issue. My guess is that the Zen Cart is processing your login request, but when it comes time to store that session cookie ... it falls into the ether and, since there's no $_SESSION['admin_id'] available, the login screen is re-displayed.

    Check (and re-check) your Ubuntu site's /admin/includes/configure.php (as well as the storefront /includes/configure.php). If SSL is enabled in those configure.php files, does your Ubuntu site have SSL configured?

 

 

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