Starting today I noticed that when I receive an email from my site, (I have it foreworded to my yahoo email alias) the return address is my site email address.
I added a TXT file for google console research in my DNS file yesterday. Now I have this problem.
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7 Nov 2019, 04:53 PM #1
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email from address showing as mine not customer
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7 Nov 2019, 05:36 PM #2
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Re: email from address showing as mine not customer
Maybe I wasn't clear. The problem I have is when I receive the message from my site at my yahoo alias, and when I reply, the reply to address comes up as my site address, not the customers address.
I know this is a problem probably with the hosting company, but I was hoping for a little insight before I got into it with them.
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7 Nov 2019, 08:53 PM #3
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Re: email from address showing as mine not customer
I now know this is not a problem with zencart. I have a site on godaddy, and the email is forwarded to my personal email and I can reply straight back to the customer email
Originally Posted by Speak394
With inmotion hosting the "from address" is my site email, not the customer.
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7 Nov 2019, 09:48 PM #4
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Re: email from address showing as mine not customer
That's weird, I don't have that issue on my site (also hosted on inmotionhosting). Could it be the way that the hosting company does the email forwarding? I'll note that emails that I receive from my site go to a site-specific email (not forwarded). Originally Posted by Speak394
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7 Nov 2019, 11:04 PM #5
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Re: email from address showing as mine not customer
When I check my email using Horde on inmotion it looks good. But when I check it after it has been forwarded to my yahoo email it is screwed up.
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7 Nov 2019, 11:43 PM #6
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Re: email from address showing as mine not customer
Just a WAG
Have you tried removing and recreating the forwarder to see if something got munged in the system?Are You Vulnerable for an Accessibility Lawsuit?
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7 Nov 2019, 11:48 PM #7
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Re: email from address showing as mine not customer
no, but I will try and let you know.
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7 Nov 2019, 11:53 PM #8
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Re: email from address showing as mine not customer
Thanks for idea, but no, that did not change anything.
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