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  1. #1
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    Default My website could not receive a notification message from paypal when I refunded

    Under normal circumstances:
    Click image for larger version. 

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    But the reality now is that you canít receive this message:
    Click image for larger version. 

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    who can help me?

  2. #2
    Join Date
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    Default Re: My website could not receive a notification message from paypal when I refunded

    OK, so what changed? What version of Zen Cart 1.5.5 are you running? Which PayPal variant (i.e. PayPal Express Checkout vs PayPal Payments Pro)? What version of PHP?

    ... essentially, if you answer the questions in the "Posting Tips" you'll be providing information that can help us help you!

  3. #3
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    Default Re: My website could not receive a notification message from paypal when I refunded

    Quote Originally Posted by lat9 View Post
    OK, so what changed? What version of Zen Cart 1.5.5 are you running? Which PayPal variant (i.e. PayPal Express Checkout vs PayPal Payments Pro)? What version of PHP?

    ... essentially, if you answer the questions in the "Posting Tips" you'll be providing information that can help us help you!
    I am using version 1.5.5F, PayPal Express Checkout.

    I have not made any changes, just use the 1.5.5F installation package.

    The current situation is that I can use the 1.395H version of paypalwpp.php to replace the 1.5.5F version of paypalwpp.php to receive the message.

    1.55F paypalwpp.php.zip1.39H paypalwpp.php.zip

    I want to know what went wrong?

  4. #4
    Join Date
    Jul 2012
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    Default Re: My website could not receive a notification message from paypal when I refunded

    For clarification, what part of the original "condition" remains to be seen? I see potentially two things missing between the original and the now conditions: the initiation of the refund identifying who requested it and the current status of the order at the time of processing. Are both issues to be resolved or looking to just resolve the absence of the initiation identification?

    These two differences potentially identify some other issue exists.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

  5. #5
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    Default Re: My website could not receive a notification message from paypal when I refunded

    Quote Originally Posted by mc12345678 View Post
    For clarification, what part of the original "condition" remains to be seen? I see potentially two things missing between the original and the now conditions: the initiation of the refund identifying who requested it and the current status of the order at the time of processing. Are both issues to be resolved or looking to just resolve the absence of the initiation identification?

    These two differences potentially identify some other issue exists.
    Supplement: Only after I replace the file, the newly generated order can receive the refund completion notification, and the old order still cannot receive the notification.

    I found a similar post in the forum: https://www.zen-cart.com/showthread....=paypal+refund

 

 

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