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  1. #1
    Join Date
    Jan 2011
    Location
    Adelaide, Australia
    Posts
    1,670
    Plugin Contributions
    1

    Default Superuser data misplaced - Cannot log in - Urgent Help please

    v1.5.5f php7.1

    I have just uploaded a database into a recently moved domain to a new server (see details below) and in attempting to log in to admin it is showing the ZC Install page - so when running zc_install it is asking for superuser data and I have done the unthinkable - misplaced that data - needless to say I am now all at sea.

    Absolutely DUMB - I know, but it is what it is - so I need some help please.

    cheers,
    Mike

    details;
    about 2 weeks ago I moved a domain to a different server - installed fresh version of zencart on new server with new data base
    install went fine
    then dropped all db tables and uploaded db from saved copy from old server
    uploaded files from saved copy
    all went well

    all was fine until I had some issues with a plugin that required that I REVERT to a backup copy of files and db at a date prior to doing the above process
    uploaded that copy of files and db* (*just imported db, I didn't drop all tables first - not sure if that is a problem??)
    site and that problematic plugin work fine
    but now cannot login in to admin - resolves to ZC installation page
    cannot continue because I have misplaced the superuser data required

  2. #2
    Join Date
    Apr 2007
    Location
    Ontario, Canada
    Posts
    1,731
    Plugin Contributions
    27

    Default Re: Superuser data misplaced - Cannot log in - Urgent Help please

    The database has all the data you need. You can also manually get in using this method:

    https://www.zen-cart.com/content.php...rd-(i-lost-it)
    Twitch.
    https://www.twitchtoo.com Do you work for free? Please donate.
    Twitch Base8 - Obsidian - This, is what's new.

  3. #3
    Join Date
    Jan 2011
    Location
    Adelaide, Australia
    Posts
    1,670
    Plugin Contributions
    1

    Default Re: Superuser data misplaced - Cannot log in - Urgent Help please

    Quote Originally Posted by twitchtoo View Post
    The database has all the data you need. You can also manually get in using this method:

    https://www.zen-cart.com/content.php...rd-(i-lost-it)
    Thanks for that, much appreciated - worked a treat for completing the upgrade ... BUT I still cannot log in to my admin.

    domain/myadmin_name/login.php resolves to the page Hello. Thank you for loading Zen Cart®. - so that is where I was, so as much as the sql allowed the upgrade to proceed it did nothing for being able to log in to admin.

    Any ideas?

    cheers,
    Mike

  4. #4
    Join Date
    Apr 2007
    Location
    Ontario, Canada
    Posts
    1,731
    Plugin Contributions
    27

    Default Re: Superuser data misplaced - Cannot log in - Urgent Help please

    Quote Originally Posted by shags38 View Post
    Thanks for that, much appreciated - worked a treat for completing the upgrade ... BUT I still cannot log in to my admin.

    domain/myadmin_name/login.php resolves to the page Hello. Thank you for loading Zen Cart®. - so that is where I was, so as much as the sql allowed the upgrade to proceed it did nothing for being able to log in to admin.

    Any ideas?

    cheers,
    Mike

    Yes your configure files are not in sync with the database or you need to overwrite the login data in the database you were trying to import or change it manually if it has already been loaded and upgraded.

    You're welcome to contact me directly and we can get it working. There are a couple other conditions that would cause this but it's common when you're playing with upgrades and SQL :) Just... KEEP YOUR BACKUPS in safe places!
    Twitch.
    https://www.twitchtoo.com Do you work for free? Please donate.
    Twitch Base8 - Obsidian - This, is what's new.

 

 

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