admin logon page blank

[mespe]

Well godaddy "upgraded me from deluxe hosting to cpanel. Having problems, like I was able to logon to the backend but the changes I made didn't show up on the store. So I figured the admin configuration file is still pointing to the old db, It was. So I copied the

define('DIR_FS_CATALOG', '/webroot/store/'); -> webroot/store has dif values


define('DB_SERVER', 'localhost'); ---> changed fro db server address to simply "localhost"

define('DB_SERVER_USERNAME', 'username');
define('DB_SERVER_PASSWORD', 'password');
define('DB_DATABASE', 'database');

To the admin configuration and now all I get is a white screen when I go to ,,,,/admin/index.php


any suggestions? I believe I'm running 1.55 but I cannot tell because I cannot logon

[twitchtoo]

There's a chance the complete physical path is incorrect. There is also a chance your user account needs to have access to the SQL database in GoDaddy cPanel, that will release the hold on access when Zen loads.

I have this problem often if I guess the path without considering the new folder names or similarly during a site transfer that changes the paths dramatically.

[mespe]

Well godaddy "upgraded me from deluxe hosting to cpanel. Having problems, like I was able to logon to the backend but the changes I made didn't show up on the store. So I figured the admin configuration file is still pointing to the old db, It was. So I copied the

define('DIR_FS_CATALOG', '/webroot/store/'); -> webroot/store has dif values


define('DB_SERVER', 'localhost'); ---> changed fro db server address to simply "localhost"

define('DB_SERVER_USERNAME', 'username');
define('DB_SERVER_PASSWORD', 'password');
define('DB_DATABASE', 'database');

To the admin configuration and now all I get is a white screen when I go to ,,,,/admin/index.php


any suggestions? I believe I'm running 1.55 but I cannot tell because I cannot logon

Forgot to mention that the store side works I can select a product, create customer, add to cart,,,

[balihr]

Blank screen in admin is usually accompanied by a mydebug-adm-xxxxx.log file in your /logs directory. If you post the contents of the latest log file, we might be able to help more.

[mc12345678]

Since still no posting that the issue has been resolved, would recommend reviewing the contents of the admin/includes/configure.php file because changes were made there.

Besides validating that the information contained is correct, likely there is an issue with either unbalanced single quotes or the use of the wrong kind of "single" quote.

A define should be formatted similar to below:
define('CONSTANT', 'data');
Where the single quote is generated by pressing the key near the enter button. This is not to be confused with the backtick ` which is located in the upper left corner on at least US standard keyboards and I believe several other international keyboards.

Then there is the issue(s) with path endings as to whether there should be a slash or not at the end. But, if the catalog is functional, then the content from there should be able to be copied in part to the admin version. There are only a few defines in the admin configure.php file that have a different constant than the catalog side...

[mespe]

Thanks, issue not resolved. There are no debug files in the log dir.

I've checked the defines but don't know what is different between admin and store,,,

define('DB_SERVER', 'localhost'); same for store and admin

DB_SERVER_USERNAME - both store and admin same
DB_SERVER_PASSWORD - both store and admin same
DB_DATABASE - both store and admin same

define('DIR_FS_CATALOG', same for store and admin

so what is wrong?

[lat9]

As @balihr indicated a couple of posts ago, there's a file named something like myDEBUG-adm-*.log in your store's /logs directory waiting patiently to let you know what's wrong.

If you post the contents of that file's information (xxx-ing out the name of your Zen Cart admin directory), someone can help.

[mespe]

As @balihr indicated a couple of posts ago, there's a file named something like myDEBUG-adm-*.log in your store's /logs directory waiting patiently to let you know what's wrong.

If you post the contents of that file's information (xxx-ing out the name of your Zen Cart admin directory), someone can help.

The logs directory is empty

[lat9]

Your version of Zen Cart is noted in definitions present in the site's /includes/version.php.

[mespe]

Your version of Zen Cart is noted in definitions present in the site's /includes/version.php.

1.55a <---