Page 1 of 2 12 LastLast
Results 1 to 10 of 20
  1. #1
    Join Date
    Aug 2013
    Location
    Perth, WA
    Posts
    109
    Plugin Contributions
    0

    Default URGENT - Sessions suddenly stopped working.

    Hi

    Zencart has (until now) been working fine. Upgraded to 156c months ago.
    Suddenly today sessions aren't working correctly. For example you add a product to cart and you get Whoops! Your session has expired.
    No changes have been made to code in ages.
    I attempted dropping the sessions table and recreating but to no effect.
    Any ideas?

  2. #2
    Join Date
    Aug 2013
    Location
    Perth, WA
    Posts
    109
    Plugin Contributions
    0

    Default Re: URGENT - Sessions suddenly stopped working.

    Interestingly the behaviour manifests itself worse in chrome - ie when I add to cart I get the "whoops" message.

    In Edge I can add to cart, but upon clicking checkout I get logged out. However I am able to login again and continue to payment..

  3. #3
    Join Date
    Aug 2013
    Location
    Perth, WA
    Posts
    109
    Plugin Contributions
    0

    Default Re: URGENT - Sessions suddenly stopped working.

    http://perth.funkyballoons.com.au if you wish to test for me - perhaps it's only me - however I've had customer complaints.

    BTW my template is based on classic green, however I am currently working on a version of classic responsive and the same issues are there too.

  4. #4
    Join Date
    Jul 2012
    Posts
    14,854
    Plugin Contributions
    17

    Default Re: URGENT - Sessions suddenly stopped working.

    First thing I see/saw was that in following the above link I was taken to the https: version of the site. Review of the source code identifies that the site setup is to try to direct links to the http: version of the site.

    Suggest following this FAQ to set the site to full https: https://www.zen-cart.com/content.php...alled-zen-cart
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

  5. #5
    Join Date
    Aug 2013
    Location
    Perth, WA
    Posts
    109
    Plugin Contributions
    0

    Default Re: URGENT - Sessions suddenly stopped working.

    Thanks, I did try changing ENABLE_SSL to false without effect. I have now changed this in configure.php to false if you wish to try again, thanks!

  6. #6
    Join Date
    Jul 2012
    Posts
    14,854
    Plugin Contributions
    17

    Default Re: URGENT - Sessions suddenly stopped working.

    Quote Originally Posted by royaldave View Post
    Thanks, I did try changing ENABLE_SSL to false without effect. I have now changed this in configure.php to false if you wish to try again, thanks!
    Actually, because there is some sort of redirect in place to send the visitor (following the above link) to https: then Zen Cart should be set to all https:

    The cliff notes to that is in includes/configure.php set HTTP_SERVER and (if not already so) HTTPS_SERVER to each begin with https:. Then also set ENABLE_SSL to true.
    Code:
    define('ENABLE_SSL', 'true');
    The visitor is sent to https:, the software should try to send to https so that the communication is all https...

    Remember that the above file may be in a read only status and needs to be made writeable to save the changes. But... changing ENABLE_SSL to false doesn't correct the fact that an .htaccess file at the root of the store or above is causing the initial redirect to https:...

    Navigating the site, it does appear that it stays non-https until attempting to checkout which at the moment took me to login with the page being https...

    Since you have a SSL, should go ahead and use it as described above.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

  7. #7
    Join Date
    Aug 2013
    Location
    Perth, WA
    Posts
    109
    Plugin Contributions
    0

    Default Re: URGENT - Sessions suddenly stopped working.

    Thanks. I have changed my .htacess - alll https is now http. Still having problems - I did all my testing in incognito mode. I do think my host has changed something - need to work out what it is because my home server works fine with same db and files.

  8. #8
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    7,355
    Plugin Contributions
    8

    Default Re: URGENT - Sessions suddenly stopped working.

    http: will soon not be an option for e-commerce. As MC# said, you should set the site to full HTTPS in both configs and keep the redirect to https
    Did you read the posting tips?!?
    Responsive Color Changes for 155-156c demo here.
    Zen Cart PCI Compatible Hosting

  9. #9
    Join Date
    Aug 2013
    Location
    Perth, WA
    Posts
    109
    Plugin Contributions
    0

    Default Re: URGENT - Sessions suddenly stopped working.

    OK, I think it is an SSL issue with my host. Forget some of my earlier comments (I wasn't testing in incognito mode - idiot me!)
    With SSL off everything works, turn it on and I get the session issues.
    As luck would have it I use multi-site so I can test side-by-side.
    perth.funkyballoons.com.au and adelaide.funkyballloons.com.au should be working correctly.
    test.funkyballoons.com.au is NOT working correctly.

    So if anyone has any suggestions on modifications I should make in cpanel - or some more concrete info to give to their support - much appreciated!

  10. #10
    Join Date
    Aug 2013
    Location
    Perth, WA
    Posts
    109
    Plugin Contributions
    0

    Default Re: URGENT - Sessions suddenly stopped working.

    Anyone have any ideas?

    To summarise, everything was ok until a few days ago.

    My zencart works fine when using http://

    as can be seen with -

    http://perth.funkyballoons.com.au

    However there are now problems with https://

    https://test.funkyballoons.com.au

    The wrong behaviour is different according to different browsers.

    In Chrome, whenever you add an item to the cart you get the "whoops session expired" message.

    In Edge, you can add items to the cart ok, however when you click checkout you get logged out.

    Does anyone have any ideas on what has happened to my host for this to occur?

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. v150 Email suddenly stopped working
    By meljen in forum Basic Configuration
    Replies: 9
    Last Post: 22 Jul 2013, 10:52 PM
  2. Download file suddenly stopped working
    By Tereadia in forum General Questions
    Replies: 5
    Last Post: 19 Feb 2008, 03:10 AM
  3. https suddenly stopped working ....
    By thesaint444 in forum General Questions
    Replies: 10
    Last Post: 16 Mar 2007, 03:04 AM
  4. SSL Stopped Working Suddenly
    By davik1000 in forum General Questions
    Replies: 8
    Last Post: 25 Aug 2006, 04:34 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR