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  1. #1
    Join Date
    Jan 2006
    Location
    Downunder - QLD - Gold Coast
    Posts
    964
    Plugin Contributions
    0

    Default Can't login to admin

    Hi
    When I tried to login from admin , screen slightly flickers the stays on the same admin screen with the URL changing to http://www.xxxxxxx.com.au/xxxxxxxx/l...from=index.php

    Have not made any changes since late last year and was fine at the time.

    Can anyone please help?

    Using 1.56c
    PHP version 7

    Logs as per below
    ====================
    [21-Jan-2020 15:17:16 Australia/Sydney] Request URI: /index.php?main_page=contact_us&zenid=8nl0a5735ft4v6hfqijiks6n96, IP address: xx.xxx.xx.xxx
    #1 require(/home/qbr49655/public_html/includes/init_includes/init_sessions.php) called at [/home/qbr49655/public_html/includes/autoload_func.php:48]
    #2 require(/home/qbr49655/public_html/includes/autoload_func.php) called at [/home/qbr49655/public_html/includes/application_top.php:170]
    #3 require(/home/qbr49655/public_html/includes/application_top.php) called at [/home/qbr49655/public_html/index.php:26]
    --> PHP Warning: Use of undefined constant OFFICE_IP_TO_HOST_ADDRESS - assumed 'OFFICE_IP_TO_HOST_ADDRESS' (this will throw an Error in a future version of PHP) in /home/qbr49655/public_html/includes/init_includes/init_sessions.php on line 112.
    Downunder QLD

  2. #2
    Join Date
    Jul 2012
    Posts
    16,732
    Plugin Contributions
    17

    Default Re: Can't login to admin

    Have you tried using the reset password option (within the first few attempts to login) and have you tried the reset password query: https://www.zen-cart.com/content.php?44
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,478
    Plugin Contributions
    88

    Default Re: Can't login to admin

    Noting that the supplied log has nothing to do with the admin-related issue (it's being logged from the storefront contact_us page).

  4. #4
    Join Date
    Jan 2006
    Location
    Downunder - QLD - Gold Coast
    Posts
    964
    Plugin Contributions
    0

    Default Re: Can't login to admin

    Quote Originally Posted by lat9 View Post
    Noting that the supplied log has nothing to do with the admin-related issue (it's being logged from the storefront contact_us page).
    Thats what the log says.
    At the moment I am getting looked into by Benwpr.
    Downunder QLD

  5. #5
    Join Date
    Jan 2006
    Location
    Downunder - QLD - Gold Coast
    Posts
    964
    Plugin Contributions
    0

    Default Re: Can't login to admin

    Yes, It shows the password rest fields but same thing happens. meaning stays on the same page.
    At the moment I am getting looked into by Benwpr.

    Many thanks for responding to both . really appreciate it
    Downunder QLD

  6. #6
    Join Date
    Feb 2009
    Location
    atlanta GA
    Posts
    278
    Plugin Contributions
    0

    Default Re: Can't login to admin

    Hello,

    Any updates on this ? I am experiencing the same issue. Using php 7.3 and ZC 1.5.6C on my test site.
    Zencart 1.5.6c PHP 7.2 Order Replacement AC Adapters and Power Cords Online www.missingcord.com

  7. #7
    Join Date
    Feb 2009
    Location
    atlanta GA
    Posts
    278
    Plugin Contributions
    0

    Default Re: Can't login to admin

    I wanted to add that I am not getting any debug logs at all. But same issue. Password reset page , doesn't help. Nothing happens.
    Zencart 1.5.6c PHP 7.2 Order Replacement AC Adapters and Power Cords Online www.missingcord.com

  8. #8
    Join Date
    Feb 2009
    Location
    atlanta GA
    Posts
    278
    Plugin Contributions
    0

    Default Re: Can't login to admin

    oavs ,

    I changed the define('HTTP_SERVER' in /includes/configure.php line 18 to HTTPS as well. Now the login works. Not sure if this will help you.
    Zencart 1.5.6c PHP 7.2 Order Replacement AC Adapters and Power Cords Online www.missingcord.com

  9. #9
    Join Date
    Jan 2006
    Location
    Downunder - QLD - Gold Coast
    Posts
    964
    Plugin Contributions
    0

    Default Re: Can't login to admin

    Quote Originally Posted by jasonshanks View Post
    oavs ,

    I changed the define('HTTP_SERVER' in /includes/configure.php line 18 to HTTPS as well. Now the login works. Not sure if this will help you.
    Sorry for not getting back earlier. Mine only worked if I used different browser. In Chrome it did not work asreported..even after cleaning the cashe and even using different computer. It only worked in Edge browser.

    I willtry your solution and see if it works.
    Downunder QLD

  10. #10
    Join Date
    Jan 2006
    Location
    Downunder - QLD - Gold Coast
    Posts
    964
    Plugin Contributions
    0

    Default Re: Can't login to admin

    Ok. I have checked my logs and the results are same. Check the log date above. This problem comes and goes after stuffing around with chrome install/uninstall etc.. how come this error not logged?
    ====== current error log =-===
    [20-Mar-2020 11:07:55 Australia/Sydney] Request URI: /index.php?main_page=login&zenid=1hudfrs5f0e2of1mtrrnp33556, IP address: 54.36.148.44
    #1 require(/home/qbr49655/public_html/includes/init_includes/init_sessions.php) called at [/home/qbr49655/public_html/includes/autoload_func.php:48]
    #2 require(/home/qbr49655/public_html/includes/autoload_func.php) called at [/home/qbr49655/public_html/includes/application_top.php:170]
    #3 require(/home/qbr49655/public_html/includes/application_top.php) called at [/home/qbr49655/public_html/index.php:26]
    --> PHP Warning: Use of undefined constant OFFICE_IP_TO_HOST_ADDRESS - assumed 'OFFICE_IP_TO_HOST_ADDRESS' (this will throw an Error in a future version of PHP) in /home/qbr49655/public_html/includes/init_includes/init_sessions.php on line 112.
    Downunder QLD

 

 
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