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  1. #1
    Join Date
    Mar 2010
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    Default Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u again!

    Zen ver 1.3.8A (has had security fixes added for 1.3.9 I think it was, long time ago)
    PHP 5.6.40
    Litespeed V7.6
    extremerc.com.au

    Hi guys, recently I had issue with logging into Admin, you would log in, and anything you clicked would dump you out. Turning off https for admin worked, I researched like crazy as did my hosting techs, they found something before me and edited some php script and it all went back to normal. This was around the 23rd Feb this year. They tell me nothing had been updated or changed but I find it hard to believe them on this!

    Today a customer tells me he cannot check out, the cart keeps dumping him out to the featured products page and says your cart is empty. You are also logged off.

    Try adding to the cart again, log back in and it shows the combined cart msg, and if you try to check out or delete the doubled up items it dumps you out again to the same page and your logged off.

    I have tried searching for this specific issue and have not found anything that would explain whats going on or how to fix it.
    Apologies if I have missed something specific, I am very much an amateur with zencart despite the many years running it!
    Last edited by Mocca; 10 Mar 2020 at 11:14 AM.

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    9,652
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    73

    Default Re: Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u ag

    Your version of Zen Cart (1.3.8/1.3.9) is not compatible with your version of PHP (5.6). I'm pretty sure that the Zen Cart 1.3.x versions' upper-PHP-version-limit is 5.3.

    Your choices are to update your Zen Cart software (the currently released version is 1.5.6c) or to find a webhost who still supports those older PHP versions (not an easy task now-a-days).

  3. #3
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    Default Re: Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u ag

    I was afraid someone would say this! I am scared of trying to do an update, I don't even remember how I set up the original zencart offline for testing, its like learning to walk again everytime I look at php and the zen files.

  4. #4
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    Default Re: Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u ag

    I have changed PHP to 5.3 in cpanel, and there appears to be an issue with htaccess redirecting the url to /estore, but I cant find the htaccess file and cant find it in zencart help or searching, help??

  5. #5
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    Default Re: Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u ag

    I have reset php to 5.3, I have loaded backup with acronis through cpanel, it worked ok for a little while then crapped out again, the hosting techs are trying but it takes ages to get replies from them to my questions. I am lost, DrByte are you able to help me?

  6. #6
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    Default Re: Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u ag

    Well my site is still down at the shopping cart level, if you add an item to the cart, login, you see the cart, click checkout it dumps you back to the featured products page with "cart is empty" msg.

    Add anything to cart when not logged in it does the same thing when clicking on shopping cart at the top link bar.

    Pretty much anything you do to add items to the cart then move forward it dumps you out, log in again and the items are still there, it tells you carts are being combined, click anything it dumps you out again.

    It was working perfectly a month ago, I just don't get what has changed, I set php to 5.3 and am now lost completely, I don't know how to scan or check for errors, any help would be appreciated as I am pretty much dead in the water business wise for almost a month now.

  7. #7
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    Default Re: Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u ag

    Ok guys I am getting there slowly, I have read through the SSL setup help file again, and gone back over my files and found one missing S in my includes/configure.php file. Now the shopping cart is behaving, but there are issues with SSL due to images on the pages.

    I have moved my title image to estore/images/title.jpg but it does not secure the image. What am I missing here? Can someone please have a look at the main page and tell me what I need to edit to secure the images on the site.

  8. #8
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u ag

    Quote Originally Posted by Mocca View Post
    Ok guys I am getting there slowly, I have read through the SSL setup help file again, and gone back over my files and found one missing S in my includes/configure.php file. Now the shopping cart is behaving, but there are issues with SSL due to images on the pages.

    I have moved my title image to estore/images/title.jpg but it does not secure the image. What am I missing here? Can someone please have a look at the main page and tell me what I need to edit to secure the images on the site.
    A link to the site in question would help us help you!

  9. #9
    Join Date
    Apr 2006
    Location
    West Salem, IL
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    Default Re: Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u ag

    @lat9 the url to the site is in the first post
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  10. #10
    Join Date
    Apr 2006
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    Default Re: Shopping cart dumps customers, doubles up order, cannot edit or del it dumps u ag

    your define main page still has references to http: instead of https: so you are calling insecure images into a secure page.

    Code:
    <img src="http://www.extremerc.com.au/estore/images/ERC_title.jpg">
    
    <img src="http://www.extremerc.com.au/estore/images/TM_STILL-1_sm.jpg">
    same for your contact us page
    Code:
    <img src="http://www.extremerc.com.au/estore/images/Contact.jpg">
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

 

 
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