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  1. #1
    Join Date
    Feb 2010
    Posts
    59
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    Default We are not shipping to your region

    I am getting this error ...Sorry, we are not shipping to your region at this time."

    with free shipping ... I wonder why?

  2. #2
    Join Date
    Apr 2007
    Location
    Ontario, Canada
    Posts
    1,592
    Plugin Contributions
    19

    Default Re: Sorry we are not shipping to your region at this time.

    Quote Originally Posted by lrfowler24 View Post
    I am getting this error ...Sorry, we are not shipping to your region at this time."

    with free shipping ... I wonder why?

    This can happen for a number of reasons:

    https://www.zen-cart.com/content.php...n-at-this-time

    Also check all of your store settings from customers to store location to shipping/packaging to shipping restriction settings per shipping module. Review your server response location as I have had a problem with server reporting location beyond Zen stock restrictions in the cart.

    Log in and review a customer account in My Account (using login as customer from admin with master password) to be certain the address locations are set correctly and there are no corrupt or mismatched regional definitions. This has happened in 3 instances along with twice needing to upgrade the javascript within a template as it would not report custom module features delivered by the script.
    Twitch.
    http://www.twitchtoo.com - Do you work for free? Please donate.
    Twitch Wholesale + Attributes, ZC 1.38 - 1.56c - Expert Site Migration & Upgrades!

  3. #3
    Join Date
    Feb 2010
    Posts
    59
    Plugin Contributions
    0

    Default Re: Sorry we are not shipping to your region at this time.

    Quote Originally Posted by twitchtoo View Post
    This can happen for a number of reasons:

    https://www.zen-cart.com/content.php...n-at-this-time

    Also check all of your store settings from customers to store location to shipping/packaging to shipping restriction settings per shipping module. Review your server response location as I have had a problem with server reporting location beyond Zen stock restrictions in the cart.

    Log in and review a customer account in My Account (using login as customer from admin with master password) to be certain the address locations are set correctly and there are no corrupt or mismatched regional definitions. This has happened in 3 instances along with twice needing to upgrade the javascript within a template as it would not report custom module features delivered by the script.
    try it out...

    www.candygoround.com

  4. #4
    Join Date
    Apr 2007
    Location
    Ontario, Canada
    Posts
    1,592
    Plugin Contributions
    19

    Default Re: Sorry we are not shipping to your region at this time.

    Just tried it, No problems shipping it to me for free. If you have Login as Customer - log in as me to see the same result. ~ Twitch.
    Twitch.
    http://www.twitchtoo.com - Do you work for free? Please donate.
    Twitch Wholesale + Attributes, ZC 1.38 - 1.56c - Expert Site Migration & Upgrades!

 

 

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