EZPages not showing in mobile using responsive classic template

[jasonshanks]

Important links is not showing up in a new install from 1.5.5f to 1.5.6c. I am using a test domain to make sure everything works right. I install a fresh copy of 1.5.6c to ( http://www.salvagecrate.com). Without touching anything , important links show in mobile. As soon as I import my tables from the 1.5.5f install , important links looks like this



What am i doing wrong ? This problem has had me stumped for many days.

[swguy]

In 1.5.6c, the template file
includes/templates/responsive_classic/templates/tpl_modules_mobile_menu.php

pulls in ezpages_bar_header.php

So you want to look at
includes/modules/ezpages_bar_header.php
(or the overridden file if you have changed it - includes/modules/responsive_classic/ezpages_bar_header.php

What you see in this file is that a select is done with a WHERE clause including

AND e.status_header = 1
AND e.header_sort_order > 0


You are showing them in your sidebox. So you want to change this to

AND e.status_sidebox = 1
AND e.sidebox_sort_order > 0

In the default file this would be on line 25

[mc12345678]

Unfortunately, ZC 1.5.6 (including sub-versions a-c) was distributed with an ezpages html "section" that was smaller than its predecessors. There is a fix associated with 1.5.6 (included in 1.5.7) for if there is a 1.5.6d version released. The difference(s) can be seen in comparing:
1.5.6c:
https://github.com/zencart/zencart/b...t_156.sql#L187
Available for next 1.5.6:
https://github.com/zencart/zencart/b...t_156.sql#L187

Basically the field is "truncated" from a mediumtext field length to a text field length.

The above is the difference in the upgrade path, but a fresh install using either of those two branches has the same sized field.

Another reason the field can go blank is when having a mix of collations where one or more "special" characters are used and the entire field goes blank. But I suspect from the upgrade path of above and associated issue that the above is the cause.

A couple of follow on questions to ensure we are all on the same page.
Seeing as the OP here was carried over from another thread, once the database was imported, it was upgraded using the zc_install upgrade process, correct?
The discussion of this being a "mobile" issue, are you simply referring to the hamburger dropdown or any display of the ezpage content? Ie. Is the content still present in the admin area or has it disappeared from there as well?
What has been the method of identifying that it is a mobile only issue? Is it not also on the desktop? Not just talking theory, but trying to rope it in.

Have you tried copying and pasting the content from 1.5.5 to the 1.5.6c admin area or generated new content just to further identify if the above truncation of field is an issue/source?

[swguy]

@MC he's not having trouble displaying an EZPage, he's having trouble with the menu that provides links to EZPages.

[jasonshanks]

In 1.5.6c, the template file
includes/templates/responsive_classic/templates/tpl_modules_mobile_menu.php

pulls in ezpages_bar_header.php

So you want to look at
includes/modules/ezpages_bar_header.php
(or the overridden file if you have changed it - includes/modules/responsive_classic/ezpages_bar_header.php

What you see in this file is that a select is done with a WHERE clause including

AND e.status_header = 1
AND e.header_sort_order > 0


You are showing them in your sidebox. So you want to change this to

AND e.status_sidebox = 1
AND e.sidebox_sort_order > 0

In the default file this would be on line 25

No change after editing that file

[jasonshanks]

Unfortunately, ZC 1.5.6 (including sub-versions a-c) was distributed with an ezpages html "section" that was smaller than its predecessors. There is a fix associated with 1.5.6 (included in 1.5.7) for if there is a 1.5.6d version released. The difference(s) can be seen in comparing:
1.5.6c:
https://github.com/zencart/zencart/b...t_156.sql#L187
Available for next 1.5.6:
https://github.com/zencart/zencart/b...t_156.sql#L187

Basically the field is "truncated" from a mediumtext field length to a text field length.

The above is the difference in the upgrade path, but a fresh install using either of those two branches has the same sized field.

Another reason the field can go blank is when having a mix of collations where one or more "special" characters are used and the entire field goes blank. But I suspect from the upgrade path of above and associated issue that the above is the cause.

A couple of follow on questions to ensure we are all on the same page.
Seeing as the OP here was carried over from another thread, once the database was imported, it was upgraded using the zc_install upgrade process, correct?
The discussion of this being a "mobile" issue, are you simply referring to the hamburger dropdown or any display of the ezpage content? Ie. Is the content still present in the admin area or has it disappeared from there as well?
What has been the method of identifying that it is a mobile only issue? Is it not also on the desktop? Not just talking theory, but trying to rope it in.

Have you tried copying and pasting the content from 1.5.5 to the 1.5.6c admin area or generated new content just to further identify if the above truncation of field is an issue/source?

The ezpages show on the desktop version. As swguy said , they just won't show on the menu that provides them in mobile. Yes we upgraded the database with zc_install. Yes the hamburger dropdown. I can visit any of the expages manually. It just won't show them in that drop down with the links. Well they show in desktop and everywhere else in the sidebox just fine.

[swguy]

Just looked at your site again - the EZ pages are not showing up in the Important Links sidebox either.

Please check Admin > Tools > EZ-Pages and verify that for (pick one EZPage) you have:
- Sidebox radio button set to Yes
- Sidebox sort order set to > 0

[jasonshanks]

Just looked at your site again - the EZ pages are not showing up in the Important Links sidebox either.

Please check Admin > Tools > EZ-Pages and verify that for (pick one EZPage) you have:
- Sidebox radio button set to Yes
- Sidebox sort order set to > 0

kk checking now. I did a full refresh again because I knew you guys where helping me. I wanted to remove anything I may have done wrong in my attempt to fix it.

Update i just realize i need to update the database again since i refreshed. Also the expages show at least when i view it in browser for desktop.

[mc12345678]

The ezpages show on the desktop version. As swguy said , they just won't show on the menu that provides them in mobile. Yes we upgraded the database with zc_install. Yes the hamburger dropdown. I can visit any of the expages manually. It just won't show them in that drop down with the links. Well they show in desktop and everywhere else in the sidebox just fine.

Does your template directory have an override for that file and has the same modification as suggested been made to it?

Of course, I say that but this is supposedly a new software install without any other mods....

[jasonshanks]

database patch complete. @swguy , here is my Ez-page admin section. . @mc12345678 , I have made no changes. I just imported the tables and database patched. Mmmm my template folder on the 1.5.5f site is called responsive_classic_v1 , is this the cause ? Would that carry over with the table import ?