There is no thank you for contacting us page after the contact us page.

[lrfowler24]

There is no thank you for contacting us page after the contact us page.

Please try http://www.candygoround.com/store/in..._page=contact_

How can I add the thank you page?

thanks!

[swguy]

There is no thank you for contacting us page after the contact us page.

Please try http://www.candygoround.com/store/in..._page=contact_

How can I add the thank you page?

thanks!

Your whole site seems down now, but this is how it works:

Once a user fills out the contact_us form and presses submit, they get shown a confirmation.
The url looks like this:

YOURSITE.com/index.php?main_page=contact_us&action=success

The text that is shown is defined in includes/languages/english/YOURTEMPLATE/contact_us.php

define('TEXT_SUCCESS', 'Your message has been successfully sent.');

So you could update this to say "thank you".

[lrfowler24]

Your whole site seems down now, but this is how it works:

Once a user fills out the contact_us form and presses submit, they get shown a confirmation.
The url looks like this:

YOURSITE.com/index.php?main_page=contact_us&action=success

The text that is shown is defined in includes/languages/english/YOURTEMPLATE/contact_us.php

define('TEXT_SUCCESS', 'Your message has been successfully sent.');

So you could update this to say "thank you".

My contact us page sends ...... http://www.candygoround.com/store/in...us&action=send
not.......... YOURSITE.com/index.php?main_page=contact_us&action=success

any ideas?
thanks!!

[swguy]

YOURSITE.com is a generic name. In your case, YOURSITE.com is candygoround.com.

When I use your contact us page, I press the send button and it goes to

http://www.candygoround.com/store/in...action=success

which is perfect. You get a message that says

Your message has been successfully sent.

just like I said. Everything is working fine.

[lrfowler24]

i'm sorry... I switched to the classic template and the success page pops up...
what do I need to change to make mt TB Sempre template work?

try it now...

[swguy]

You're getting a blank page. So you need to follow the steps to debug a blank page:

https://docs.zen-cart.com/user/troub...ng/blank_page/

[lrfowler24]

do you see the error?
[17-Apr-2020 17:39:52 America/Boise] Request URI: /store/index.php?main_page=product_info&cPath=8&products_id=30&action=notify, IP address: 10.179.3.40
#1 header() called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/init_includes/init_templates.php:70]
#2 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/init_includes/init_templates.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/autoload_func.php:48]
#3 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/autoload_func.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/application_top.php:170]
#4 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/application_top.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/index.php:26]
--> PHP Warning: Cannot modify header information - headers already sent by (output started at /home4/twomuch1/public_html/other_websites/candygoround/store/includes/languages/english/tb_sempre/header.php:1) in /home4/twomuch1/public_html/other_websites/candygoround/store/includes/init_includes/init_templates.php on line 70.

[17-Apr-2020 17:39:52 America/Boise] Request URI: /store/index.php?main_page=product_info&cPath=8&products_id=30&action=notify, IP address: 10.179.3.40
#1 header() called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/functions/functions_general.php:43]
#2 zen_redirect() called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/init_includes/init_cart_handler.php:20]
#3 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/init_includes/init_cart_handler.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/autoload_func.php:48]
#4 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/autoload_func.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/application_top.php:170]
#5 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/application_top.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/index.php:26]
--> PHP Warning: Cannot modify header information - headers already sent by (output started at /home4/twomuch1/public_html/other_websites/candygoround/store/includes/languages/english/tb_sempre/header.php:1) in /home4/twomuch1/public_html/other_websites/candygoround/store/includes/functions/functions_general.php on line 43.

[swguy]

Those are warnings, not errors. You'll want to fix them too but first things first.

I'd suggest backing up and then deleting
includes/tempates/tb_sempre/templates/tpl_contact_us_default.php

If that works, you'll know the issue is in that file. It may not be valid PHP.

[lrfowler24]

actually...... I just added tpl_contact_us_default.php to that folder to see if the success page would work....

here is the initial log page from yesterday...

[16-Apr-2020 19:19:39 America/Boise] Request URI: /store/index.php?main_page=product_info&cPath=5&products_id=22, IP address: 108.204.4.19
#1 header() called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/init_includes/init_templates.php:70]
#2 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/init_includes/init_templates.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/autoload_func.php:48]
#3 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/autoload_func.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/application_top.php:170]
#4 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/application_top.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/index.php:26]
--> PHP Warning: Cannot modify header information - headers already sent by (output started at /home4/twomuch1/public_html/other_websites/candygoround/store/includes/languages/english/tb_sempre/header.php:1) in /home4/twomuch1/public_html/other_websites/candygoround/store/includes/init_includes/init_templates.php on line 70.

[16-Apr-2020 19:19:39 America/Boise] Request URI: /store/index.php?main_page=product_info&cPath=5&products_id=22, IP address: 108.204.4.19
#1 header() called at [/home4/twomuch1/public_html/other_websites/candygoround/store/includes/templates/template_default/common/html_header.php:17]
#2 require(/home4/twomuch1/public_html/other_websites/candygoround/store/includes/templates/template_default/common/html_header.php) called at [/home4/twomuch1/public_html/other_websites/candygoround/store/index.php:43]
--> PHP Warning: Cannot modify header information - headers already sent by (output started at /home4/twomuch1/public_html/other_websites/candygoround/store/includes/languages/english/tb_sempre/header.php:1) in /home4/twomuch1/public_html/other_websites/candygoround/store/includes/templates/template_default/common/html_header.php on line 17.

any idea where the error is?

[swguy]

Again those are both warnings. You'll have to track down the error.

But if you're using this template:
https://www.zen-cart.com/downloads.php?do=file&id=1429

You're need to make another choice or hire a developer to debug it. It was developed 7 years ago, and things have changed since then.