I'm just curious here as I see a lot of folks using old versions, php, templates, etc. Your ZC is eight years old, the template is six years old, and the PHP was end-of-life over a year ago. Are you using all this just to get the look of the template? It is not responsive and will only hurt your rank with google.
It sounds as if you are installing versus upgrading. Is this the case? If so, do not use anything but the latest zip from Zen Cart following the instructions at
https://docs.zen-cart.com/user/first..._do_i_install/
You need to make sure that the customer was not set to unauthorized as well as have the store set to normal. The test customer may have been set to unauthorized during testing.
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