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  1. #1
    Join Date
    Oct 2013
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    UK
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    Default Suddenly product pics appearing upside down

    Using Westminster New.

    Have a number of online stores and over the past few days have discovered some of the product pics which we have been using for around 9 years are suddenly appearing upside down on my PC & Laptop. Have cleared caches but no different.

    NO changes have been made to any of the stores or the back end of any of the Zencarts.

    Check out https://giftideasonline.co.uk/index.php?main_page=index&cPath=108_7

    What has happened ?

  2. #2
    Join Date
    Sep 2009
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    Stuart, FL
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    Default Re: Suddenly product pics appearing upside down

    I'm not seeing any upside-down images on the link you posted.

  3. #3
    Join Date
    Feb 2006
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    Tampa Bay, Florida
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    Default Re: Suddenly product pics appearing upside down

    The images themselves appear to be upside down.

    https://giftideasonline.co.uk/images...delHandBag.jpg
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  4. #4
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
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    Default Re: Suddenly product pics appearing upside down

    Perhaps a server move to a different hemisphere?

    Seriously, it looks as if someone was trying to set default sizes in a Photoshop batch process and accidentally hit rotate or forgot they did a rotate when setting the batch.
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  5. #5
    Join Date
    Oct 2013
    Location
    UK
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    Default Re: Suddenly product pics appearing upside down

    These pics have been up for around 9 years and not touched or altered in any way and we have not altered the ZenCats.

    Some appear upside down on my PC & laptop while others report they are the correct way up so its a real mystery.

  6. #6
    Join Date
    Apr 2006
    Location
    West Salem, IL
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    Default Re: Suddenly product pics appearing upside down

    Weird same page in Firefox shows the image right side up and in Chrome they are upside down.
    I wonder if there is meta data attached to the image (EXIF) that is saying that the image should be displayed a specific way and Chrome has started to listen to that meta data and is rotating the images.
    Mike
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  7. #7
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Suddenly product pics appearing upside down

    Quote Originally Posted by barco57 View Post
    Weird same page in Firefox shows the image right side up and in Chrome they are upside down.
    I wonder if there is meta data attached to the image (EXIF) that is saying that the image should be displayed a specific way and Chrome has started to listen to that meta data and is rotating the images.
    Nice catch, @barco57. I'll confirm that the display in Firefox and Chrome is, as you identified, different. What's additionally weird is that the image displays upside-down on a direct-access via FireFox, using the link that @swguy provided in post #3.

 

 

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