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  1. #1
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    Default Unable to process payment due to a communications error. (60)

    I just recently updated my website to v156c and today I did a test order and received the following message

    Unable to process payment due to a communications error. (60)

    Can someone please tell me what is the issue here? I had no issues before the update.

  2. #2
    Join Date
    Nov 2005
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    los angeles
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    Default Re: Unable to process payment due to a communications error. (60)

    Quote Originally Posted by innovcap View Post
    I just recently updated my website to v156c and today I did a test order and received the following message

    Unable to process payment due to a communications error. (60)

    Can someone please tell me what is the issue here? I had no issues before the update.
    what payment module are you using?
    practice #socialdistancing #staysafe
    email is hard....
    help out with the green....

  3. #3
    Join Date
    Jan 2004
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    N of San Antonio TX
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    Default Re: Unable to process payment due to a communications error. (60)

    This is really nothing new but, I just wondered how so many people can post, read the part about "remove this comment before actually posting" and disregard the first (first because it's the most important) sentence. At least you let us know it's an upgrade and to which version.

    Sorry if you think I'm ranting at you. It's a common occurrence of late that just makes me wonder why folks are eager for help but not so eager to provide information.

    It causes us to make WAGs as to what is wrong or (as in this case) causes us to request enough info to even try a WAG.

    Could it be Authorizenet? We don't know because it wasn't shared.

    Could it be SSL? We don't know as we can't take a look at the site.

    So many things.

    I know the forum search is not ready for prime time. We suggest Googling Zen Cart followed by the problem. Searching for Zen Cart Unable to process payment due to a communications error. (60) results in https://www.zen-cart.com/showthread.php?221923-Unable-to-process-payment-due-to-a-communications-error-(60) as the top choice.

    You'll note that below this thread is a list of similar threads. The second is a link to the same link as the Google result.

    Again, this is more pointed at the lurkers and future posters than at you. With five posts it's not fair to rake you over the coals.

    I did want to take the time to help you in the future by providing some tips while adding a little added rant to the other folks.

    But, maybe, just maybe, it will get some of those with hundreds of posts to do the right thing as well.
    Did you read the posting tips?!?
    Responsive Color Changes for 155-156c demo here.
    Zen Cart PCI Compatible Hosting

  4. #4
    Join Date
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    Default Re: Unable to process payment due to a communications error. (60)

    Quote Originally Posted by dbltoe View Post
    Again, this is more pointed at the lurkers and future posters than at you. With five posts it's not fair to rake you over the coals.
    and for a minute there, i thought you were talking about me!
    practice #socialdistancing #staysafe
    email is hard....
    help out with the green....

  5. #5
    Join Date
    Jan 2004
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    Default Re: Unable to process payment due to a communications error. (60)

    Been one of those days...

    Dude: "There's no tax on the invoice for this latest order we got."
    Me: "Did you read the shipping address? No tax out of state."
    Dude: "Oh. Thanks."

    Dudette: "People are complaining that the shopping cart is double for item XYZ."
    Me: "Did you read the part where the base price and the attribute price are combined for the final price? You have a base and the base price again for option A."
    Dudette: "Oh. Thanks"

    Dude2: "Folks say they will not use PayPal because they don't want an account."
    Me: "Do you remember the added text we put on your site letting folks know they can use the CC without an account?"
    Dude2: "Guess they didn't read it.
    Me (after hanging up): "Yeah, you too."

    Newer generation standing in front of the microwave, "Hurry Up!"

    Did you read the posting tips?!?
    Responsive Color Changes for 155-156c demo here.
    Zen Cart PCI Compatible Hosting

  6. #6
    Join Date
    Jul 2012
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    Default Re: Unable to process payment due to a communications error. (60)

    Quote Originally Posted by dbltoe View Post
    newer generation standing in front of the microwave, "hurry up!"
    ha!!!!!!!!
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

 

 

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