Results 1 to 4 of 4
  1. #1
    Join Date
    Aug 2018
    Location
    melbourne
    Posts
    21
    Plugin Contributions
    0

    Default paypal error log and mutilple error email help please

    www.tropicalaquascape.com.au

    Hi,
    We have multiple emails from paypal sent to our mailbox stated text of error occurred during payment to our v151 zencart site. example text as below. There are more than 20 emails similar to this. I think it is only generate from one payment attemp

    How can I fix those problem with paypal?

    paypalwpp
    BEFORE line-item calcs: Array
    (
    [AMT] => 200
    [ITEMAMT] => 200
    [TAXAMT] => 0
    [SHIPPINGAMT] => 0
    [SHIPDISCAMT] => 0
    [HANDLINGAMT] => 0
    [INSURANCEAMT] => 0
    )
    AFTER doing line-item calcs: Array
    (
    [AMT] => 200
    [ITEMAMT] => 200
    [TAXAMT] => 0
    [SHIPPINGAMT] => 0
    [SHIPDISCAMT] => 0
    [HANDLINGAMT] => 0
    [INSURANCEAMT] => 0
    [L_NUMBER0] => ONF FLAT NANO
    [L_NAME0] => ONF FLAT NANO [254]
    [L_QTY0] => 1
    [L_AMT0] => 200
    )


    other email text


    2020-05-26 11:19:23
    -------------------
    (live transaction) --> https://api-3t.paypal.com/nvp
    Request Headers:
    Array
    (
    [0] => Content-Type: text/namevalue
    [1] => X-VPS-Timeout: 90
    [2] => X-VPS-VIT-Client-Type: PHP/cURL
    [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(R) - PayPal/NVP
    [4] => X-VPS-VIT-Integration-Version: 1.5.1
    )


    Request Parameters: {SetExpressCheckout}
    Array
    (
    [AMT] => 200.00
    [ITEMAMT] => 200.00
    [L_NUMBER0] => ONF FLAT NANO
    [L_NAME0] => ONF FLAT NANO [254]
    [L_QTY0] => 1
    [L_AMT0] => 200.00
    [CURRENCYCODE] => AUD
    [LOCALECODE] => AU
    [GIFTMESSAGEENABLE] => 0
    [GIFTRECEIPTEENABLE] => 0
    [GIFTWRAPENABLE] => 0
    [GIFTWRAPNAME] =>
    [GIFTWRAPAMOUNT] => 0
    [BUYEREMAILOPTINENABLE] => 0
    [CUSTOMERSERVICENUMBER] => 61 0403434130
    [BRANDNAME] => Tropical Aquascape
    [PAYMENTACTION] => Sale
    [ALLOWNOTE] => 1
    [LANDINGPAGE] => Billing
    [NOSHIPPING] => 0
    [EMAIL] => penca.rafiqi######################
    [SHIPTOPHONENUM] => 0400960781
    [RETURNURL] =>
    http://www.tropicalaquascape.com.au/shop/ipn_main_handler.php?type=ec
    [CANCELURL] =>
    http://www.tropicalaquascape.com.au/shop/index.php?main_page=checkout_shipping&ec_cancel=1
    [PAGESTYLE] => Primary
    [METHOD] => SetExpressCheckout
    [USER] => aquascape360_api1.gmail.com
    [PWD] => ****************
    [VERSION] => 61.0
    [SIGNATURE] => ****************************************************61F4
    )


    Response:
    Array
    (
    [] =>
    [CURL_ERRORS] => (4) OpenSSL was built without SSLv3 support
    )

    (4) OpenSSL was built without SSLv3 support
    Array
    (
    [url] => https://api-3t.paypal.com/nvp
    [content_type] =>
    [http_code] => 0
    [header_size] => 0
    [request_size] => 0
    [filetime] => -1
    [ssl_verify_result] => 1
    [redirect_count] => 0
    [total_time] => 0.041157
    [namelookup_time] => 0.000346
    [connect_time] => 0.041014
    [pretransfer_time] => 0
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => -1
    [upload_content_length] => -1
    [starttransfer_time] => 0
    [redirect_time] => 0
    [redirect_url] =>
    [primary_ip] => 173.0.88.69
    [certinfo] => Array
    (
    )

    [primary_port] => 443
    [local_ip] => 69.73.182.126
    [local_port] => 33600
    )
    Last edited by tropical; 27 May 2020 at 03:34 AM. Reason: add more detail

  2. #2
    Join Date
    Aug 2018
    Location
    melbourne
    Posts
    21
    Plugin Contributions
    0

    Default Re: paypal error log and mutilple error email help please

    more info email
    Dear store owner,
    An error occurred when attempting to initiate a PayPal Express Checkout
    transaction. As a courtesy, only the error "number" was shown to your
    customer. The details of the error are shown below.








    (4) OpenSSL was built without SSLv3 support

    Zen Cart message: An error occurred when we tried to contact the payment
    processor. Please try again, select an alternate payment method, or contact
    the store owner for assistance.

    Problem occurred while customer 29 xxxx xxxx was attempting checkout with
    PayPal Express Checkout.

  3. #3
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,488
    Plugin Contributions
    88

    Default Re: paypal error log and mutilple error email help please

    You'll need to contact your webhost. The significant portion of the errors posted above is: (4) OpenSSL was built without SSLv3 support.

  4. #4
    Join Date
    Jul 2012
    Posts
    16,733
    Plugin Contributions
    17

    Default Re: paypal error log and mutilple error email help please

    The ideal solution is to upgrade the store to a current version. ZC 1.5.1 is 8ish years old. Otherwise, it may be possible that a recommended change suggested a couple years ago wasn't implemented or the server doesn't support the requested level of encryption.

    Has the action of the following post been performed?
    https://www.zen-cart.com/showthread....yment-security

    Though I would also wonder how operation could have continued over the last 5ish years if that change hadn't been made...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

Similar Threads

  1. Replies: 2
    Last Post: 23 Jul 2012, 12:00 AM
  2. Please help with an error in my error log.
    By CybaGirl in forum General Questions
    Replies: 2
    Last Post: 7 Sep 2009, 04:17 AM
  3. Replies: 7
    Last Post: 24 Jul 2009, 01:16 PM
  4. Cant log onto my ZenCart it shows Parse error. PLEASE HELP!!
    By laurieudy in forum General Questions
    Replies: 0
    Last Post: 5 Nov 2007, 02:42 AM
  5. email error please help
    By keystonewebworks in forum General Questions
    Replies: 7
    Last Post: 4 Aug 2006, 05:07 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR