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  1. #1
    Join Date
    Jun 2006
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    Default Cannot send email: my server is listed on 1 RBL (blacklist)

    For about the past couple months all my Zencart messages via Contact Us, anything originating from the Zen website , is being rejected. Ive tried two different emails to test this. One Earthlink email rejects it as Non deliverable. Gmail puts it into the SPam folder. This is the email set in COnfig/email options

    This only started about two months ago when I noticed I wasn't getting any website inquiries into the forwarded email box. It worked fine for the past 10 years.

  2. #2
    Join Date
    Apr 2006
    Location
    West Salem, IL
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    2,570
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    Default Re: All Zen messages are NOndeliverable

    cvtreasures.com
    listed on 1 RBL (blacklist) - FABELSOURCES
    No DMARC Record found - can be fixed in cPanel
    reverse lookup (PTR) goes to 216-172-178-104.unifiedlayer.com instead of domain name
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  3. #3
    Join Date
    Jun 2006
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    Default Re: All Zen messages are NOndeliverable

    Quote Originally Posted by barco57 View Post
    cvtreasures.com
    listed on 1 RBL (blacklist) - FABELSOURCES
    No DMARC Record found - can be fixed in cPanel
    reverse lookup (PTR) goes to 216-172-178-104.unifiedlayer.com instead of domain name
    thanks much Will look into this.

  4. #4
    Join Date
    Nov 2005
    Location
    los angeles
    Posts
    1,593
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    3

    Default Re: All Zen messages are NOndeliverable

    Quote Originally Posted by kevinmc3 View Post
    thanks much Will look into this.
    ideally you want your email signed with DKIM. which can be hard on a shared host....

    if the machine where you are hosted is already on a blacklist; it does not say good things about the host.

    setting up a PTR record as well as a DMARC record are excellent first steps. setting up DKIM builds on those things to ensure that email sent from your website is valid.

    if you are not getting your website's emails neither are your customers.

    ZC is a shopping cart that can send email. ensuring the 'net thinks that the email sent by your site is valid is more a function of your host and getting the email sending configured correctly.

    best.
    practice #socialdistancing #staysafe
    email is hard....
    help out with the green....

 

 

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