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  1. #1
    Join Date
    Nov 2006
    Location
    Sydney, Australia
    Posts
    261
    Plugin Contributions
    1

    Default Category ID Reset through PHPMyAdmin Errors (Cannot manually Add anymore Categories)

    Hi,
    Just installed the latest version of zen-cart 1.5.6c on php 7.2.3.
    After following the advice on this link (https://www.zen-cart.com/showthread....363#post235363) to reset my category ID's via phpmyadmin, I cannot manually add categories anymore, when I do, it just stops and top half of the page loads but not the bottom, please view snapshot. (https://imgur.com/a/RfPD1GU).

    I have tried EMPTY them again and try to manually add and it didn't work.

    I hope someone can help.
    *Zen Cart eCommerce Solution - Putting the Dream of Owning an Online Business within reach of anyone!

  2. #2
    Join Date
    Nov 2005
    Location
    los angeles
    Posts
    1,587
    Plugin Contributions
    5

    Default Re: Category ID Reset through PHPMyAdmin Errors (Cannot manually Add anymore Categori

    i would look for some error logs and post the contents.
    practice #socialdistancing #staysafe
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  3. #3
    Join Date
    Jul 2012
    Posts
    15,096
    Plugin Contributions
    17

    Default Re: Category ID Reset through PHPMyAdmin Errors (Cannot manually Add anymore Categori

    The first place to look for those logs would be the logs folder found at the root of your store. There is expected to be a myDEBUG-adm-xxx type file for each failed attempt to perform that operation. Note that if posting the content of any of those files that the admin directory will be present and among any other considered sensitive information should be obscured (can show as admin, my_admin, YOUR_ADMIN, etc...)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

 

 

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