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  1. #1
    Join Date
    Nov 2008
    Plugin Contributions

    Default 1.5.5D. All of a suddent my store will not send emails

    [Note: remember to include site URL, ZC version, list of plugins, PHP version, etc ... read the Posting Tips shown above for information to include in your post here. And, remove this comment before actually posting!]

    1.5.5D. All of a sudden my zen cart will not send emails.

    PHP Version: 5.6.40 (Zend: 2.6.0)

    Its really weird. But my email works from the server here. But when I try and update an order on the website, or even send a gift certificate or anything that sends an email, I am getting an error message.

    This is the error message that pops up in red: ERROR: Failed sending email to: "Ashley Greene" with subject: "Order Update #10358" SMTP connect() failed.

    This is the link it shows at the top, when the error message shows and it trys to email the person:

    I tried sending a gift card to someone and that did not work either. Its weird because I have changed nothing and the emails work from my desktop on outlook. Just not on the back end of the website.

    Any help would be appreciated as as I really need to be able to email my customers

  2. #2
    Join Date
    Nov 2008
    Plugin Contributions

    Default Re: 1.5.5D. All of a suddent my zen cart will not send emails

    I changed it to PHP and it works. But i really want the smpt to work

  3. #3
    Join Date
    Jul 2012
    Plugin Contributions

    Default Re: 1.5.5D. All of a suddent my zen cart will not send emails

    Have you tried smtpauth and provided credentials?

    The fact that email works from your desktop means that the account in general works; however, there is something associated with the communication/configuration between the Zen Cart store and your account.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

  4. #4
    Join Date
    Jan 2004
    Blog Entries
    Plugin Contributions

    Default Re: 1.5.5D. All of a suddent my zen cart will not send emails

    "SMTP" mode is "unauthenticated", and "unauthenticated" can trigger spam filters.
    "SMTPAUTH" mode is "authenticated" because you provide the username/pwd to the email account you're sending from.

    Many email providers require SMTPAUTH to avoid being seen as spamming.

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