query_factory.php: failed to open stream: No such file or directory

[spawnie69]

I get an http error trying to get into my zc_install located at :
http://gelcandlecompany.com/zen157/zc_install/index.php

sql 5.7.23-23
php ver 7.3.19
zencart 1.57

I uploaded files, changed permissions and created database name, username and password.

Here are my logs:

[08-Jul-2020 17:13:22 America/Boise] PHP Warning:  require_once(/xxxx/xxxx/public_html/zen157/includes/classes/db/mysql/query_factory.php): failed to open stream: No such file or directory in /home3/gelcand1/public_html/zen157/zc_install/includes/classes/class.systemChecker.php on line 193
[08-Jul-2020 17:13:22 America/Boise] PHP Fatal error:  require_once(): Failed opening required '/xxxx/xxxxx/public_html/zen157/includes/classes/db/mysql/query_factory.php' (include_path='.:/opt/cpanel/ea-php56/root/usr/share/pear') in /xxxx/xxxxx/public_html/zen157/zc_install/includes/classes/class.systemChecker.php on line 193

and this is line 193:

require_once(DIR_FS_ROOT . 'includes/classes/db/mysql/query_factory.php');

My guess it's not connecting with host.
Should I informing my host? Thanks

[dbltoe]

You'll want to change a lot of things as the world now has more information about your file locations than they should.

Try installing using https://docs.zen-cart.com/user/first...t-using-cpanel

[johnniejetski2]

Same issues, spent 2 hours with server tech who had no clue why it was happening

[dbltoe]

Same issues, spent 2 hours with server tech who had no clue why it was happening

Looks like you got it going finally. Need to get the SSL installed.