Empty state causes duplicate entry of city

[simon1066]

ZCv1.56c
OPC v2.3.2

It doesn't feel like an OPC related issue.

Checking out, as a guest, I enter

Street Address
Address Line 2 [left blank]
City
County/State/Province [left blank]
Post/Zip Code
Country

In PayPal EC Checkout my selected address is

Street Address
City
County/State/Province
Post/Zip Code

On completing the order with PayPal and returning to Site I get this message:

The delivery address that you entered (Name, StreetAddress, City, , PostCode, Country) was replaced by the address you selected at PayPal. Please review your order and contact us if an update is needed.

Reviewing the order on the checkout_success page, the delivery address is:

Name
StreetAddress
City, City
PostCode
Country

The blank State field in the checkout process has been populated with a duplicate of City.

[swguy]

This might just be the browser's autofill doing this. Have you tried another browser ?

[simon1066]

There's no visual evidence of the State field being populated during checkout but I'll take from your post that it might the autofill my Dashlane password manager uses - I'll disable that (and try another browser).

[dbltoe]

I would think the bigger concern here is that the system accepts an address without the state since it is listed as required in guest checkout.

[DrByte]

Does it only happen with PayPal?
Does it only happen with UK addresses (vs a US one for example)? I wonder if the internal matching of the address returned by PayPal isn't finding a proper City-State-Country match and is filling in the city for an empty placeholder.

[simon1066]

I would think the bigger concern here is that the system accepts an address without the state since it is listed as required in guest checkout.

I believe that I made the state field optional - Minimum Values > State > Minimum length of state = [blank], I can't find any reference to it being 'required' in guest checkout.

[dbltoe]

This from 1.5.7 with OPC.

Attachment 19095

[simon1066]

Does it only happen with PayPal?

I'll do a Square test and see whether it's just PayPal.

Does it only happen with UK addresses (vs a US one for example)?

I could try a US PayPal shipping address I guess. This is the only time I've seen this - the majority of sales have been virtual orders without shipping addresses and it seems that the physical order customers (UK) did in fact enter their state(county) - typical!

I wonder if the internal matching of the address returned by PayPal isn't finding a proper City-State-Country match and is filling in the city for an empty placeholder.

To me that sounds like it could be the reason.

[simon1066]

... and it seems that the physical order customers (UK) did in fact enter their state(county) - typical!

Probably a good reason to reinstate the State as being a required field.

[DrByte]

This is the only time I've seen this - the majority of sales have been virtual orders without shipping addresses and it seems that the physical order customers (UK) did in fact enter their state(county) - typical!

Good point. I hadn't thought of virtual vs physical too.