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  1. #1
    Join Date
    Jun 2019
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    Waterloo, ON Canada
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    Default Missing Code in Contact Us - Send button

    Please help,

    Contact Us Page...

    The Send button brings up a Blank page and does not actually send the message.
    I believe I am missing some code around the send button div classs.

    Any help would be appreciated as i would not like to redo the template.


    <form name="contact_us" action="http://www.soulmatescandles.com/index.php?main_page=contact_us&amp;action=send" method="post">
    <address>Soul Mates Candles</address>


    <fieldset id="contactUsForm">
    <legend>Contact Us</legend>
    <div class="alert forward">* Required information</div>
    <br class="clearBoth">

    <label class="inputLabel" for="send-to">Send Email To:</label>
    <select name="send_to" id="send-to">
    <option value="0" selected="selected">[email protected]</option>
    </select>
    <span class="alert">*</span><br class="clearBoth">

    <label class="inputLabel" for="contactname">Full Name:</label>
    <input type="text" name="contactname" size="40" id="contactname"><span class="alert">*</span><br class="clearBoth">

    <label class="inputLabel" for="email-address">Email Address:</label>
    <input type="text" name="email" size="40" id="email-address"><span class="alert">*</span><br class="clearBoth">

    <label for="enquiry">Message:<span class="alert">*</span></label>
    <textarea name="enquiry" cols="30" rows="7" id="enquiry"></textarea><input type="text" name="should_be_empty" size="40" id="CUAS" style="visibility:hidden; display:none;" autocomplete="off">
    </fieldset>

    <div class="buttonRow forward"><input type="image" src="includes/templates/aberdeen_neutral/buttons/english/button_send.gif" alt="Send Now" title=" Send Now "></div>
    <div class="buttonRow back"><a href="http://www.soulmatescandles.com/index.php?main_page=contact_us&amp;zenid=msmlpe1rsk1hmf9bje9i3qnlk7"><img src="includes/templates/aberdeen_neutral/buttons/english/button_back.gif" alt="Back" title=" Back " width="60" height="21"></a></div>


    </form>


    Thanks Peter.

  2. #2
    Join Date
    Feb 2006
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    Default Re: Missing Code in Contact Us - Send button

    Please post the log that's created in your /logs folder when this happens. You'll be looking for a fatal error.
    That Software Guy. My Store: Zen Cart Modifications
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  3. #3
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    Default Re: Missing Code in Contact Us - Send button

    Quote Originally Posted by swguy View Post
    Please post the log that's created in your /logs folder when this happens. You'll be looking for a fatal error.
    Nothing in the logs that refer to a fatal error SWGuy.

    Peter

  4. #4
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Missing Code in Contact Us - Send button

    Perhaps a link to the site in question? If you don't want it indexed, specify the link as www (dot) example (dot) com.

  5. #5
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    Default Re: Missing Code in Contact Us - Send button

    Quote Originally Posted by lat9 View Post
    Perhaps a link to the site in question? If you don't want it indexed, specify the link as www (dot) example (dot) com.
    Hey lat9 not really sure what you mean?

  6. #6
    Join Date
    Sep 2009
    Location
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    Default Re: Missing Code in Contact Us - Send button

    Just post the URL/address (e.g. https://www.zen-cart.com) that identifies your store. Then someone could click-through to see the issue for themselves.

    Google slurps the zen-cart.com pages frequently, so if you don't want search-engines to 'use' the link you post, just change each occurrence of a . to (dot).

  7. #7
    Join Date
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    Default Re: Missing Code in Contact Us - Send button

    Sorry I missed the fact that OP was running 1.3.9. Look in the folder /cache instead of /logs for a log.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  8. #8
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    Default Re: Missing Code in Contact Us - Send button

    Apologies Everyone...

    http://www.soulmatescandles.com

    peter

  9. #9
    Join Date
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    Default Re: Missing Code in Contact Us - Send button

    There will probably be a log in /cache now.
    But you're running an old version of Zen Cart and and old version of PHP - you really should be upgrading.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  10. #10
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    Default Re: Missing Code in Contact Us - Send button

    Quote Originally Posted by swguy View Post
    There will probably be a log in /cache now.
    But you're running an old version of Zen Cart and and old version of PHP - you really should be upgrading.
    Hey sqguy....yes the owner should be upgrading but i am just trying to help her out at this time to get that send button working.
    I can't find any relevant log files anywhere....the only ones i am finding are more invalid security tokens but they are not current.

 

 
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