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  1. #1
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    help question Mobile Does Not View Correctly and SSL Issue

    I uploaded Version 1.5.7 as a new install. My PHP version is 5.6.4, so it allowed me to install the new version but gave a caution that I should move up to a higher PHP version.
    I added a few products, changed a few colors in the CSS file, and then viewed it on my desktop computer in a smaller window, and it looked like the mobile version was working.
    I then tried it on two phones, and none of the formatting of the template or any images I entered for products were showing up.
    I could see text only.

    I thought maybe the Classic Responsive template had an issue, so I added a new template, Responsive Sheffield Blue. I didn't make any edits so as not to accidentally goof something up. It looked good on the desktop, it looked good as a small screen on the desktop, and then when I viewed it on both an Apple and Android phone, again, no proper formatting or images would come in.

    I'm attaching a screenshot.


    Second issue, (and maybe it is related), is that I noticed my cart is "Not secure." In fact, when I first tried to install it with SSL, I could not access my admin area, so I did a clean install without SSL and then changed the "s" in the configure files, and then it allowed me into the admin area. The odd thing is that I am running three other websites with the 1.5.4 version of Zen Cart on the same server with the same certificate, and those show the sites as "Secure."
    Is this because I have a lower PHP version than this Zen Cart 1.5.7 prefers, or is some other reason?

    So, I need to know two things: Why is the mobile version not working correctly no matter the template I use, and why is it showing as "not secure" when it is.

    Thanks for any insight.

  2. #2
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    red flag Re: Version 1.5.7 - Mobile Does Not View Correctly and SSL Issue

    Sorry, I forgot to attach the screenshot to my last message. This is how it looks on mobile phones.
    Attached Images Attached Images  

  3. #3
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    Default Re: Version 1.5.7 - Mobile Does Not View Correctly and SSL Issue

    I found that images must be secured in SSL otherwise your site does not get the ssl lock.

    Maybe you should upload the images again when your cart has the ssl certificate installed.

  4. #4
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    Default Re: Version 1.5.7 - Mobile Does Not View Correctly and SSL Issue

    Quote Originally Posted by bscho View Post
    I found that images must be secured in SSL otherwise your site does not get the ssl lock.

    Maybe you should upload the images again when your cart has the ssl certificate installed.
    Images have nothing to do with the SSL settings on a site.

    I would take a long look at both configure.php files to make sure they are correct.

    Of course, those pesky posting tips being answered NEVER hurts.

  5. #5
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    Default Re: Version 1.5.7 - Mobile Does Not View Correctly and SSL Issue

    Seems like a configure.php issue with wrong URLs and wrong paths.
    .

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  6. #6
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    Default Re: Version 1.5.7 - Mobile Does Not View Correctly and SSL Issue

    dbltoe & DrByte,

    Sorry, I thought I gave all the necessary information about versions and things. Let me know if you need some other information.

    The configure file must be right in my admin section, because that portion is secure.

    The "store" itself is the problem. Not secure. Still doesn't show the proper template formatting even after I looked over the configure file. Maybe I should try using an old version of the configure file on this new version?

  7. #7
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    Default Re: Version 1.5.7 - Mobile Does Not View Correctly and SSL Issue

    Okay, your insight and my "wild" idea of just using the old configure file with my new site information, which looked quite a bit different than my new configure file, worked. I just had to match the charset to the admin configure file. Both my issues are now fixed. Thanks SO much for the replies. :-)

  8. #8
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    Default Re: Version 1.5.7 - Mobile Does Not View Correctly and SSL Issue

    Wild is right. You should not be using an older version of either configure.php.

    As pointed out earlier, you had info that was different between the two. Best to get the current versions of those files back in place before the gremlins hit.

  9. #9
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    Default Re: Version 1.5.7 - Mobile Does Not View Correctly and SSL Issue

    Quote Originally Posted by dbltoe View Post
    Wild is right. You should not be using an older version of either configure.php.
    I was able to get the new configure files to work. My site is secure. I thought everything was good.

    Then I decided to click on a product and add it to the cart. As soon as I clicked "Add to Cart," it produced this error on Chrome and Firefox, which are the only two I checked thus far, "An unknown response 400: :text/html; charset=utf-8: : was received while processing an ajax call. The action you requested could not be completed." I can click off the warning and continue with the shopping cart, (though I did not try to do a full sale on my live site - yes, I do have it "live" but no one knows my URL yet), but each page of the shopping cart process seems to be producing that error. Any suggestion for where I need to look or what I need to do to solve this? Other than colors in the css file and putting my wording in for the home page and other pages, I have only added the PayPal payment module and marked the only shipping option as "Free Shipping!" Again, I am using Zen Cart Version 1.5.7. My PHP Version is 5.6.4.

  10. #10
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    Default Re: Version 1.5.7 - Mobile Does Not View Correctly and SSL Issue

    P.S. I am using the Responsive Sheffield Blue template.

 

 
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