Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Join Date
    Oct 2007
    Location
    North Carolina
    Posts
    98
    Plugin Contributions
    0

    Default Category Desciptions Not Saving in 1.5.7

    Hi all. We have been upgrading our sites to 1.5.7 from 1.5.4. Category descriptions were working fine in 1.5.4. But in 1.5.7 when we go in to put in category description and click "Save," it does not save the description. There are no error logs being generated by this issue. Any help or pointers would be GREATLY appreciated. This upgrade process has been quite maddening.

    Running version 1.5.7 with PHP 7.2 on the server.

  2. #2
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,451
    Plugin Contributions
    121

    Default Re: Category Desciptions Not Saving in 1.5.7

    Verified working properly in a default 1.5.7 installation, plain text and CKEditor.

    You have changed something that has broken this functionality.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  3. #3
    Join Date
    Oct 2007
    Location
    North Carolina
    Posts
    98
    Plugin Contributions
    0

    Default Re: Category Desciptions Not Saving in 1.5.7

    Just to add to the confusion this only seems to be affecting certain categories. I set up a new category and it saves the description and saves edits I went back in and made. But there are certain categories that the description won't save or update. Yay, Monday.

  4. #4
    Join Date
    Jul 2012
    Posts
    16,676
    Plugin Contributions
    17

    Default Re: Category Desciptions Not Saving in 1.5.7

    What other software is installed? What modifications have been made away from default code? E.g. Please address the posting tips to get more assistance on this.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #5
    Join Date
    Oct 2007
    Location
    North Carolina
    Posts
    98
    Plugin Contributions
    0

    Default Re: Category Desciptions Not Saving in 1.5.7

    The only mods we have on the Admin end of things are:
    Supertracker
    Monthly Sales/Tax Summary
    Easy Populate 4

    As far as I know, none of the mods overwrite any of the core files.

  6. #6
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,451
    Plugin Contributions
    121

    Default Re: Category Desciptions Not Saving in 1.5.7

    For the updates that fail, are you entering anything other than alphanumeric characters? Any special characters?
    Using Plain text or CKEditor?
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  7. #7
    Join Date
    Oct 2007
    Location
    North Carolina
    Posts
    98
    Plugin Contributions
    0

    Default Re: Category Desciptions Not Saving in 1.5.7

    Using the CKEditor with no special characters. Just alphanumeric and an image link for the manufacturer's logo.

  8. #8
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,451
    Plugin Contributions
    121

    Default Re: Category Desciptions Not Saving in 1.5.7

    Can you try just the alphanumeric part and see if that works. Then we'll look at the logo part.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  9. #9
    Join Date
    Oct 2007
    Location
    North Carolina
    Posts
    98
    Plugin Contributions
    0

    Default Re: Category Desciptions Not Saving in 1.5.7

    Okay. Did two different attempts ... one with just text and one with an image file. Just using text, it updated and displayed on the website. When I put in an image link, the description didn't update on the website (displays as blank) and doesn't show any description in the admin when I go into to edit it.

    Here's the code (that didn't update) to pull the image:
    Code:
    <center><img alt="Champagne Bottle Cards by Pictura" src="images/logo_champagne.jpg" /></center>

  10. #10
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,451
    Plugin Contributions
    121

    Default Re: Category Desciptions Not Saving in 1.5.7

    If you are using CKEditor, and you want to do that, you have to press the "Source" button to add HTML - are you doing that?
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 1
    Last Post: 10 Sep 2013, 10:09 PM
  2. Replies: 4
    Last Post: 9 Feb 2013, 06:12 PM
  3. Admin Not saving and products not adding to cart
    By heyheyhey1234 in forum General Questions
    Replies: 0
    Last Post: 13 Dec 2011, 11:15 AM
  4. New Product form not saving some data / not displaying description & image in store
    By danshafer in forum Setting Up Categories, Products, Attributes
    Replies: 3
    Last Post: 22 Mar 2011, 09:11 PM
  5. Installed new template - how do I change the text colour of all products desciptions?
    By sadesigns in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 26 Feb 2007, 06:36 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR