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  1. #1
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    Default Problem after migrating hosts

    Hi all!

    I recently migrated my zencart shop to a new host (from godaddy to hostgator if it matters)

    I have an issue where the main page is showing alright, but the product pages have their internal links to the stylesheets and images all wrong.

    For example, on page http://anysigns.ca/imovies-shows-com...al-p-1563.html

    <link rel="stylesheet" type="text/css" href="includes/templates/mobishop_blue/css/stylesheet.css" />

    Would actually lead to http://anysigns.ca/imovies-shows-com...gxconveyor.css
    The correct path is http://anysigns.ca/includes/template...gxconveyor.css.

    If I change the code via the inspect element feature to be

    <link rel="stylesheet" type="text/css" href="../includes/templates/mobishop_blue/css/stylesheet.css" />

    Then it links to the correct path, and it shows the correct styles and images.

    In the configure.php file I tried changing
    define('DIR_WS_INCLUDES', 'includes/');
    to
    define('DIR_WS_INCLUDES', '../includes/');

    But that just results in a completely empty page. How should I go about this issue? Many thanks in advance.

    Website URL: anysigns.ca
    Zen Cart version 1.5.0

  2. #2
    Join Date
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    Default Re: Problem after migrating hosts

    Without looking at the webpage, it appears that the base tag is either incorrect in or missing from the header area of the template: <base href="">

    The link information in the href="" portion should point to the web facing portion of the web-address.

    Although this is an ancient, basically unsupported version of ZC, the file: includes/templates/YOUR_TEMPLATE/common/html_header.php
    should have the following in it:

    Code:
    <base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER . DIR_WS_HTTPS_CATALOG : HTTP_SERVER . DIR_WS_CATALOG ); ?>" />
    Where YOUR_TEMPLATE is mobishop_blue.
    ZC Installation/Maintenance Support <- Site
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  3. #3
    Join Date
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    Stuart, FL
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    Default Re: Problem after migrating hosts

    @anysigns, since you've changed hosts, it's likely that your DIR_FS_CATALOG setting (present in both the /admin/includes/configure.php and /includes/configure.php) requires update.

  4. #4
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    Default Re: Problem after migrating hosts

    As lat9 says, take a look at the configure.php files.

    Particularly the includes/configure.php

    From what I see, one of the settings is missing the ending "/"

  5. #5
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    Default Re: Problem after migrating hosts

    Quote Originally Posted by mc12345678 View Post
    Without looking at the webpage, it appears that the base tag is either incorrect in or missing from the header area of the template: <base href="">

    The link information in the href="" portion should point to the web facing portion of the web-address.

    Although this is an ancient, basically unsupported version of ZC, the file: includes/templates/YOUR_TEMPLATE/common/html_header.php
    should have the following in it:

    Code:
    <base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER . DIR_WS_HTTPS_CATALOG : HTTP_SERVER . DIR_WS_CATALOG ); ?>" />
    Where YOUR_TEMPLATE is mobishop_blue.
    There isn't an html_header file in there. Only tpl_header, but as far as I can tell, it's for the header referring to the position on the page, not the <head></head> tags, where the base tag would be appropriate

  6. #6
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    Default Re: Problem after migrating hosts

    Quote Originally Posted by dbltoe View Post
    As lat9 says, take a look at the configure.php files.

    Particularly the includes/configure.php

    From what I see, one of the settings is missing the ending "/"
    From what I can see, only the line define('DIR_FS_SQL_CACHE', '/home/content/80/5493880/html/cache'); is missing an ending "/"

    Here are the contents of the includes/configure.php file (the FS DIR is set correctly I think)

    PHP Code:
    // Define the webserver and path parameters
      // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
      // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
      
    define('HTTP_SERVER''http://anysigns.ca');
      
    define('HTTPS_SERVER''https://anysigns.ca');

      
    // Use secure webserver for checkout procedure?
      
    define('ENABLE_SSL''false');

    // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
    // * DIR_WS_* = Webserver directories (virtual/URL)
      // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
      
    define('DIR_WS_CATALOG''/');
      
    define('DIR_WS_HTTPS_CATALOG''/');

      
    define('DIR_WS_IMAGES''images/');
      
    define('DIR_WS_INCLUDES''includes/');
      
    define('DIR_WS_FUNCTIONS'DIR_WS_INCLUDES 'functions/');
      
    define('DIR_WS_CLASSES'DIR_WS_INCLUDES 'classes/');
      
    define('DIR_WS_MODULES'DIR_WS_INCLUDES 'modules/');
      
    define('DIR_WS_LANGUAGES'DIR_WS_INCLUDES 'languages/');
      
    define('DIR_WS_DOWNLOAD_PUBLIC'DIR_WS_CATALOG 'pub/');
      
    define('DIR_WS_TEMPLATES'DIR_WS_INCLUDES 'templates/');

      
    define('DIR_WS_PHPBB''/');

    // * DIR_FS_* = Filesystem directories (local/physical)
      //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
      
    define('DIR_FS_CATALOG''/home3/anysigns/public_html/');

      
    define('DIR_FS_DOWNLOAD'DIR_FS_CATALOG 'download/');
      
    define('DIR_FS_DOWNLOAD_PUBLIC'DIR_FS_CATALOG 'pub/');
      
    define('DIR_WS_UPLOADS'DIR_WS_IMAGES 'uploads/');
      
    define('DIR_FS_UPLOADS'DIR_FS_CATALOG DIR_WS_UPLOADS);
      
    define('DIR_FS_EMAIL_TEMPLATES'DIR_FS_CATALOG 'email/');

    // define our database connection
      
    define('DB_TYPE''mysql');
      
    define('DB_PREFIX''zen_');
      
    define('DB_CHARSET''latin1');
      
    define('DB_SERVER''localhost');
      
    define('DB_SERVER_USERNAME''username:)');
      
    define('DB_SERVER_PASSWORD''password:)');
      
    define('DB_DATABASE''anysigns_anysign');

      
    // The next 2 "defines" are for SQL cache support.
      // For SQL_CACHE_METHOD, you can select from:  none, database, or file
      // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
      // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
      // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
      
    define('SQL_CACHE_METHOD''none'); 
      
    define('DIR_FS_SQL_CACHE''/home/content/80/5493880/html/cache'); 

  7. #7
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    Default Re: Problem after migrating hosts

    Quote Originally Posted by anysigns View Post
    There isn't an html_header file in there. Only tpl_header, but as far as I can tell, it's for the header referring to the position on the page, not the <head></head> tags, where the base tag would be appropriate
    If that's true that the mobishop blue folder didn't contain an html_header.php file, then something modified your includes/templates/template_default/common/html_header.php to not match a normal ZC install.

    Looking at the includes/configure.php and having (after others had posted about the missing /) looked further at the page content, what uri rewriter are you using and is it properly installed for this version of ZC? It seems like it may be removing the "extra" slash (or rather that it is not incorporating DIR_WS_CATALOG sufficiently).
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  8. #8
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    Default Re: Problem after migrating hosts

    While this isn't going to relate to your css files, the DIR_FS_SQL_CACHE looks completely wrong. Usually it points to the same as DIR_FS_CATALOG with '/cache' added to it. What you posted looks like it came from the old server.
    .

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  9. #9
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    Default Re: Problem after migrating hosts

    Check that these items in all of your paths in both configure files are correct for the new server

    /home3/anysigns/, it might be just home instead of home3 for example.

    ~Melanie
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  10. #10
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    Default Re: Problem after migrating hosts

    Quote Originally Posted by mc12345678 View Post
    If that's true that the mobishop blue folder didn't contain an html_header.php file, then something modified your includes/templates/template_default/common/html_header.php to not match a normal ZC install.

    Looking at the includes/configure.php and having (after others had posted about the missing /) looked further at the page content, what uri rewriter are you using and is it properly installed for this version of ZC? It seems like it may be removing the "extra" slash (or rather that it is not incorporating DIR_WS_CATALOG sufficiently).
    That's the one.

    I have Ultimate URLs v2.215. When I disable it, the website works perfectly.

    I think the reason is because it uses directories/slashes to create readable urls

    like this one
    http://anysigns.ca/isigns-funny-joke...er-p-1204.html


    and without the Ultimare URLs, it looks like this
    http://anysigns.ca/index.php?main_pa...oducts_id=1204

    the "/isigns-funny-joke-prank-c-44/" is the part that is tripping it up, since it searches for the css files in public_html/isigns-funny-joke-prank-c-44/includes/.. etc.

    Not sure if the issue is with the module, or if there is something in the config files that is messing it up. I'm glad to have my store back, but I'd prefer to have readable URLs for search engine visibility's sake

 

 
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