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  1. #1
    Join Date
    Apr 2010
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    252
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    Default shipstation no longer importing orders after upgrade.

    Zencart 1.5.7, PHP 7.3
    I recently finished upgrading to 1.5.7, and shipstation will no longer import the orders. I applied the update found here: https://www.zen-cart.com/showthread....156-Updated-By

    Still not working, even though Shipstation shows no issues, and no errors set. Any clue how to troubleshoot this?

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: shipstation no longer importing orders after upgrade.

    A couple of questions, to make sure I understand the issue(s).


    1. By "no longer import the orders", does that mean that the shipstation 'export' of the orders from your store to the shipstation site isn't working?
    2. By "no errors set", do you mean that there are no logs recorded in the site's /logs directory?

  3. #3
    Join Date
    Apr 2010
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    Default Re: shipstation no longer importing orders after upgrade.

    1. Yes, the export of orders to shipstation is not working.
    2. Yes, nothing in the logs directory.

  4. #4
    Join Date
    Sep 2009
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    Stuart, FL
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    Default Re: shipstation no longer importing orders after upgrade.

    What version of shipstation_zc.php is in use? Any modifications?

  5. #5
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    Default Re: shipstation no longer importing orders after upgrade.

    shipstation_zc.zip

    Shipstation_zc.php version 1.5, downloaded straight from the shipstation website. All I have done is the 1.5.6 tweak here: https://www.zen-cart.com/showthread....156-Updated-By

    It didn't work before that either.

  6. #6
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: shipstation no longer importing orders after upgrade.

    Does the shipstation admin's password contain "HTML special characters", e.g. "<>? If so, change the password in the Zen Cart and on shipstation to replace those characters.

    Starting with v156, the Zen Cart admin's password-handling changes those characters to their HTML equivalent, e.g. > becomes &gt;, but the storefront password handling doesn't.

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR