Results 1 to 3 of 3
  1. #1
    Join Date
    Sep 2020
    Location
    Arizona
    Posts
    29
    Plugin Contributions
    0

    Default Categories/Products missing in admin area

    I upgraded a site from v1.5.5 to v 1.5.7
    The problem I have is the Categories/Products tab is missing from the Catalog drop down menu in the admin panel.

    Name:  admin_missing_tab.jpg
Views: 112
Size:  11.8 KB

    I believe all the related files are on the server.
    Categories and Products show up in the store and configuration settings/groups are in the database.

    There is no error log for this issue either.

    Scratching my head - needing some help.
    Last edited by 4tinak; 25 Sep 2020 at 06:05 PM.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Categories/Products missing in admin area

    Menu options don't display if the FILENAME_ or BOX_ constants for them aren't defined.
    It's possible that your upgrade didn't properly incorporate changes to /includes/filenames.php and the /admin/includes/languages/english/* (everything, including subdirs) files.
    Also, if you are logged into Admin with a user that doesn't have privileges granted to that page then the menu option won't display.

    https://docs.zen-cart.com/user/troub..._item_missing/
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Sep 2020
    Location
    Arizona
    Posts
    29
    Plugin Contributions
    0

    Default Re: Categories/Products missing in admin area

    Quote Originally Posted by DrByte View Post
    Menu options don't display if the FILENAME_ or BOX_ constants for them aren't defined.
    It's possible that your upgrade didn't properly incorporate changes to /includes/filenames.php and the /admin/includes/languages/english/* (everything, including subdirs) files.
    Also, if you are logged into Admin with a user that doesn't have privileges granted to that page then the menu option won't display.
    Isn't it always the simple things!!!! Admin user privileges was the problem! I didn't even think of that! May I get the last 36 hours of my life back please?

 

 

Similar Threads

  1. v154 I cannot see/add/edit any categories or products through the admin area
    By CostaCupcake in forum Setting Up Categories, Products, Attributes
    Replies: 8
    Last Post: 8 Jan 2016, 08:55 PM
  2. Categories/products blank in admin area
    By keeping in forum Upgrading from 1.3.x to 1.3.9
    Replies: 5
    Last Post: 12 Jul 2010, 07:43 PM
  3. URGENT! Missing Categories/Products in admin only
    By jill8026 in forum General Questions
    Replies: 1
    Last Post: 18 Nov 2009, 03:01 PM
  4. Please Help - Can't get into my admin's categories/products area
    By paperpopsicles in forum General Questions
    Replies: 0
    Last Post: 7 Mar 2008, 04:56 PM
  5. Admin > Categories/Products: File name missing from URL
    By MarkTJ in forum General Questions
    Replies: 1
    Last Post: 13 Feb 2008, 09:42 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR