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  1. #61
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
    282
    Plugin Contributions
    3

    Default Re: USPS Shipping Module [Support Thread]

    Working on a "update" to 1.5.7c from a older version, and I can't get this module working properly.

    All files in store are 1.5.7c, and a clean install of the USPS module was done.

    Currently I am not getting any XML data returned...

    USPS Debug contents:
    Code:
    2021-05-13 11:17:06: USPS build: 2021-05-05 K11a
    
    Server: production
    Quote Request Rate Type: Online
    Quote from main_page: checkout_shipping
    USPS Options (weight, time): --none--
    USPS Domestic Transit Time Calculation Mode: NEW
    Cart Weight: 0.8
    Total Quote Weight: 3.8 Pounds: 3 Ounces: 13
    Maximum: 50 Tare Rates: Small/Medium: 0:3 Large: 10:0
    Handling method: Order Handling fee Domestic: $1.00 Handling fee International: $3.00
    Decimals: 2
    Domestic Length: 8.625 Width: 5.375 Height: 1.625
    International Length: 8.625 Width: 5.375 Height: 1.625
    All Packages are Machinable: False
    Enable USPS First-Class filter for US shipping: True
    Sorts the returned quotes: Price-LowToHigh
    
    ZipOrigination: 48348
    ZipDestination: Postcode: 48353 Country: United States City: Hartland State: Michigan
    Order SubTotal: $25.00
    Order Total: $26.50
    Uninsurable Portion: $0.00
    Insurable Value: $26.50
    
    2021-05-13 11:17:06: Sending request to USPS
    
    2021-05-13 11:17:07: ==================================
    
    SENT TO USPS:
    
    <RateV4Request USERID="XXX"><Revision>2</Revision>
    <Package ID="0"><Service>PRIORITY COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>3</Pounds><Ounces>13</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>26.50</Value><Machinable>FALSE</Machinable></Package>
    <Package ID="1"><Service>EXPRESS COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>3</Pounds><Ounces>13</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>26.50</Value><Machinable>FALSE</Machinable></Package>
    </RateV4Request>
    
    
    RESPONSE FROM USPS:
    
    ==================================
    CommErr (should be 0): 0 -
    
    ==================================
    
    USPS Country - $order->delivery[country][iso_code_2]: United States $this->usps_countries: US
    Domestic Services Selected:
    
    2021-05-13 11:17:07: RESPONSE FROM USPS:
    ==================================
    ============
    
    RAW XML FROM USPS:
    This is happening on both the test and production servers.

    The store files are in a test folder on the site currently so they are not "public", I am wondering if the directory of the store is making a difference? or if it could be something else?

    Any help would be GREATLY appreciated

  2. #62
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,399
    Plugin Contributions
    87

    Default Re: USPS Shipping Module [Support Thread]

    @mikestaps, that log implies that you haven't 'ticked' any of the checkboxes to identify which USPS shipping methods you want to use.

  3. #63
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
    282
    Plugin Contributions
    3

    Default Re: USPS Shipping Module [Support Thread]

    Screen shot of selected methods...

    Name:  2021-05-13 13_52_16-Admin Modules.jpg
Views: 82
Size:  26.1 KB

  4. #64
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
    282
    Plugin Contributions
    3

    Default Re: USPS Shipping Module [Support Thread]

    I just uninstalled the module, re-installed, input settings and no change.

    Same Debug results and shipping method of:

    We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
    If you prefer to use USPS as your shipping method, please contact us for assistance.
    (Please check that your Zip Code is entered correctly.)

  5. #65
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,399
    Plugin Contributions
    87

    Default Re: USPS Shipping Module [Support Thread]

    Could you include that RAW XML FROM USPS section of the log?

  6. #66
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
    282
    Plugin Contributions
    3

    Default Re: USPS Shipping Module [Support Thread]

    There is nothing there to include... I just got off the phone with USPS tech support and started a ticket on this as well. Figured a two prong attack was the best idea.

    Below are all contents from log file:

    Code:
    2021-05-13 13:10:34: USPS build: 2021-05-05 K11a
    
    Server: production
    Quote Request Rate Type: Online
    Quote from main_page: checkout_shipping
    USPS Options (weight, time): Display transit time
    USPS Domestic Transit Time Calculation Mode: NEW
    Cart Weight: 3.4
    Total Quote Weight: 6.4 Pounds: 6 Ounces: 7
    Maximum: 50 Tare Rates: Small/Medium: 0:3 Large: 10:0
    Handling method: Order Handling fee Domestic: $1.00 Handling fee International: $3.00
    Decimals: 2
    Domestic Length: 8.625 Width: 5.375 Height: 1.625
    International Length: 8.625 Width: 5.375 Height: 1.625
    All Packages are Machinable: False
    Enable USPS First-Class filter for US shipping: False
    Sorts the returned quotes: Price-LowToHigh
    
    ZipOrigination: 48348
    ZipDestination: Postcode: 48353 Country: United States City: Hartland State: Michigan
    Order SubTotal: $89.43
    Order Total: $94.80
    Uninsurable Portion: $0.00
    Insurable Value: $94.80
    
    2021-05-13 13:10:34: Sending request to USPS
    
    2021-05-13 13:10:34: ==================================
    
    SENT TO USPS:
    
    <RateV4Request USERID="XXXXXXXXXXX"><Revision>2</Revision>
    <Package ID="0"><Service>PRIORITY COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>6</Pounds><Ounces>7</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>94.80</Value><SpecialServices>  <SpecialService>155</SpecialService>
      <SpecialService>106</SpecialService>
    </SpecialServices><Machinable>FALSE</Machinable><ShipDate>2021-05-13</ShipDate></Package>
    <Package ID="1"><Service>EXPRESS COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>6</Pounds><Ounces>7</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>94.80</Value><SpecialServices>  <SpecialService>155</SpecialService>
      <SpecialService>106</SpecialService>
    </SpecialServices><Machinable>FALSE</Machinable><ShipDate>2021-05-13</ShipDate></Package>
    </RateV4Request>
    
    
    RESPONSE FROM USPS: 
    
    ==================================
    CommErr (should be 0): 0 - 
    
    ==================================
    
    USPS Country - $order->delivery[country][iso_code_2]: United States $this->usps_countries: US
    Domestic Services Selected: 
    USPS TrackingTM Electronic
    USPS TrackingTM
    
    2021-05-13 13:10:34: RESPONSE FROM USPS:
    ==================================
    ============
    
    RAW XML FROM USPS:

  7. #67
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,399
    Plugin Contributions
    87

    Default Re: USPS Shipping Module [Support Thread]

    Any debug-logs present on/around the time of that USPS quote?

  8. #68
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
    282
    Plugin Contributions
    3

    Default Re: USPS Shipping Module [Support Thread]

    This one has the same time stamp...

    Code:
    [13-May-2021 13:10:34 America/Chicago] Request URI: /store_157/index.php?main_page=checkout_shipping, IP address: 68.42.180.41
    #1 require(/includes/templates/bootstrap/common/tpl_header.php) called at [/includes/templates/bootstrap/common/tpl_main_page.php:126]
    #2 require(/includes/templates/bootstrap/common/tpl_main_page.php) called at [/index.php:94]
    --> PHP Warning: Use of undefined constant php - assumed 'php' (this will throw an Error in a future version of PHP) in /includes/templates/bootstrap/common/tpl_header.php on line 103.
    
    [13-May-2021 13:10:34 America/Chicago] Request URI: /store_157/index.php?main_page=checkout_shipping, IP address: 68.42.180.41
    #1 require(/includes/templates/bootstrap/common/tpl_header.php) called at [/includes/templates/bootstrap/common/tpl_main_page.php:126]
    #2 require(/includes/templates/bootstrap/common/tpl_main_page.php) called at [/index.php:94]
    --> PHP Warning: Use of undefined constant php - assumed 'php' (this will throw an Error in a future version of PHP) in /includes/templates/bootstrap/common/tpl_header.php on line 105.
    I tried switching templates, but that had no effect on the USPS that I could see.
    Last edited by mikestaps; 13 May 2021 at 07:53 PM. Reason: add info

  9. #69
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,399
    Plugin Contributions
    87

    Default Re: USPS Shipping Module [Support Thread]

    Quote Originally Posted by mikestaps View Post
    This one has the same time stamp...

    Code:
    [13-May-2021 13:10:34 America/Chicago] Request URI: /store_157/index.php?main_page=checkout_shipping, IP address: 68.42.180.41
    #1 require(/includes/templates/bootstrap/common/tpl_header.php) called at [/includes/templates/bootstrap/common/tpl_main_page.php:126]
    #2 require(/includes/templates/bootstrap/common/tpl_main_page.php) called at [/index.php:94]
    --> PHP Warning: Use of undefined constant php - assumed 'php' (this will throw an Error in a future version of PHP) in /includes/templates/bootstrap/common/tpl_header.php on line 103.
    
    [13-May-2021 13:10:34 America/Chicago] Request URI: /store_157/index.php?main_page=checkout_shipping, IP address: 68.42.180.41
    #1 require(/includes/templates/bootstrap/common/tpl_header.php) called at [/includes/templates/bootstrap/common/tpl_main_page.php:126]
    #2 require(/includes/templates/bootstrap/common/tpl_main_page.php) called at [/index.php:94]
    --> PHP Warning: Use of undefined constant php - assumed 'php' (this will throw an Error in a future version of PHP) in /includes/templates/bootstrap/common/tpl_header.php on line 105.
    I tried switching templates, but that had no effect on the USPS that I could see.
    Not pertinent to USPS, but what version of the bootstrap template is in use?

  10. #70
    Join Date
    Aug 2010
    Location
    Hartland, MI
    Posts
    282
    Plugin Contributions
    3

    Default Re: USPS Shipping Module [Support Thread]

    ZCA-Bootstrap-Template-3.1.1

    This is a fresh build, with all new files, but updating an old database to retain customer and order history.

 

 
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