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  1. #1
    Join Date
    Apr 2012
    Location
    Los Angeles, CA
    Posts
    185
    Plugin Contributions
    2

    cart error Tax Calculated Twice in Confirmation Email

    www.atmospherebooks.com
    ZC version 1.5.5f
    PHP version: 5.6.35

    The orders calculate correctly and give the correct amount at check out, but the confirmation email sent to the customer list the tax twice and calculates the tax twice. I tried using developers toolkit to see if I could find the double listing to no avail, I really need to fix this. Below is an example of what the emails look like. The actual total price should be $86.22

    Code:
    From:  Atmosphere Books & Gifts [[email protected]] 
    To:  [[email protected]] 
    Sent:  11/25/2020 15:07:23 
    Subject:  [NEW ORDER] Order Confirmation No: 158 
     
     
     
     
    
    Order Confirmation from Atmosphere Books & Gifts
    
     In-Store Shopper
    
     Thanks for shopping with us today!
     The following are the details of your order.
     ------------------------------------------------------
     Order Number: 158
     Date Ordered: Wednesday 25 November, 2020
     Detailed Invoice: https://atmospherebooks.com/webstore/index.php?main_page=account_history_info&order_id=158
    
     Products
     ------------------------------------------------------
     1 x Eth Cepher (9780692998045) = $95.00
     ------------------------------------------------------
     Sub-Total: $95.00
     Store Pickup (Walk In): $1.50
     Discount Coupon: 6298e8cfdf : -$19.30
     Tax: $9.02
     Tax: $9.02
     Total: $95.24
    
     Delivery Address
     ------------------------------------------------------
     In-Store, Phone, & Pick-Up Customer
     In-Store Shopper
     4233 S Victoria Avenue
     View Park, CA 90008
     United States
    
     Billing Address
     ------------------------------------------------------
     In-Store, Phone, & Pick-Up Customer
     In-Store Shopper
     4233 S Victoria Avenue
     View Park, CA 90008
     United States
    
     Payment Method
     ------------------------------------------------------
     Cash on Pickup
    
    
     -----
     This email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to [email protected] 
    
    
     -----
     Copyright (c) 2020 Atmosphere Books & Gifts. Powered by Zen Cart
    
     Office Use Only: 
     From: 
     Email: 
     Login Name: In-Store Shopper
     Login Email: [email protected]
     Telephone: 323-351-0354
     IP Address: 172.250.38.202 - 172.250.38.202
     Host Address: cpe-172-250-38-202.socal.res.rr.com
     Date and Time: Wed Nov 25 2020 15:07:23 PST

  2. #2
    Join Date
    Apr 2012
    Location
    Los Angeles, CA
    Posts
    185
    Plugin Contributions
    2

    help question Order Total in Admin adds the Discount Coupon instead of Subtracting

    www.atmospherebooks.com
    ZC version 1.5.5f
    PHP version: 5.6.35

    When a customer makes a purchase using a discount coupon it is calculated correctly during checkout, however it shows the price with the discount added to the total instead of subtracted in the Admin Order Total. It also adds the discounted amount on the Invoice even though it shows as a Discount Coupon w/-the coupon value. I have included a sample of the invoice below. The actual price should be $86.22

    Code:
    Invoice No. 158 
    
    Date Ordered: Wednesday 25 November, 2020 
    Payment Method: Cash on Pickup 
     
     
    
    Products Model Tax Price (ex) Price (inc) Total (ex) Total (inc) 
    1 x Eth Cepher  9780692998045 0% $95.00 $95.00 $95.00 $95.00 
    
    Sub-Total: $95.00 
    Store Pickup (Walk In): $1.50 
    Discount Coupon: 6298e8cfdf : -$19.30 
    Sales tax: $9.02 
    Total: 124.82 
    Reward Points earned: 76 
     
     
    
    Date Added Status Comments 
    11/25/2020 15:07:23 Pending --none--  
     
      
    Thank you for your purchase!

  3. #3
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,108
    Plugin Contributions
    11

    Default Re: Order Total in Admin adds the Discount Coupon instead of Subtracting

    Both your problems are probably caused by a mod that has been added to the site or included with the template.

    Can you give us more information on the makeup of your site?

  4. #4
    Join Date
    Apr 2012
    Location
    Los Angeles, CA
    Posts
    185
    Plugin Contributions
    2

    Default Re: Order Total in Admin adds the Discount Coupon instead of Subtracting

    So here is some what I have (at least all I can remember):
    Zen Cart


    Zen Cart 1.5.5f

    Database Patch Level: 1.5.5

    v1.5.5 [2016-05-15 04:23:23] (Version Update 1.5.4->1.5.5)
    v1.5.4 [2015-01-11 09:26:14] (Version Update 1.5.3->1.5.4)
    v1.5.3 [2014-07-31 10:57:15] (Version Update 1.5.2->1.5.3)
    v1.5.2 [2014-07-31 10:57:15] (Version Update 1.5.1->1.5.2)
    v1.5.1 [2013-12-10 12:42:15] (New Installation)
    v1.5.1 [2013-12-10 12:42:15] (New Installation)

    Modules Include:

    Template In Use: Responsive Avonlee Contempo Template

    Payment Modules:
    Click image for larger version. 

Name:	PaymentMods112020.jpg 
Views:	62 
Size:	26.8 KB 
ID:	19299

    Order Total Modules:
    Click image for larger version. 

Name:	OTMods112020.jpg 
Views:	63 
Size:	28.4 KB 
ID:	19298

    Shipping Modules:
    Click image for larger version. 

Name:	ShippingMods112020.jpg 
Views:	55 
Size:	15.8 KB 
ID:	19300

  5. #5
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,625
    Plugin Contributions
    123

    Default Re: Order Total in Admin adds the Discount Coupon instead of Subtracting

    I blame Reward Points.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  6. #6
    Join Date
    Apr 2012
    Location
    Los Angeles, CA
    Posts
    185
    Plugin Contributions
    2

    Default Re: Order Total in Admin adds the Discount Coupon instead of Subtracting

    Quote Originally Posted by swguy View Post
    I blame Reward Points.
    Will please elaborate? Is there something in particular, I should be looking for to change or fix in the Rewards Points module?

 

 

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