ZC 1.5.6c
Authorize.net (AIM)
A client is having an occasional issue with order numbers appearing twice in her a.net account. This is a bad example, but all I've got:
https://prnt.sc/v9nbzo
I'm trying to understand the sequence of events in order to help her troubleshoot. I get Zen Cart adds the random characters.
Two customers are on the site at the same time. Both use a.net. Customer A enters his data, it gets sent to a.net for processing but the transaction is declined. The data must include the order number since it's in the a.net log.
Customer B enters his data, it gets sent to a.net for processing. Is the order number one higher? Is the number only assigned after returning to Zen Cart? If so, the order number for Customer A in a.net could be different than in Zen Cart if B (Customer A had to re-enter his data causing his order to complete after Customer B)
Or am I way off?
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