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  1. #1
    Join Date
    Oct 2020
    Location
    Barcelona
    Posts
    4
    Plugin Contributions
    0

    Default Problem with the mail function

    When someone registers on my site, he and I get an email that he registers on the site, and me that someone registers on my site. But when somebody orders something, me and the owner don't get the email for the order. There is nothing wrong with the "evrething" options.

    What should I look for in php and other files to fix the automatic reply to my mail and copy it to my mail?

  2. #2
    Join Date
    Jul 2012
    Posts
    16,732
    Plugin Contributions
    17

    Default Re: Problem with the mail function

    Quote Originally Posted by Stevemusica View Post
    When someone registers on my site, he and I get an email that he registers on the site, and me that someone registers on my site. But when somebody orders something, me and the owner don't get the email for the order. There is nothing wrong with the "evrething" options.

    What should I look for in php and other files to fix the automatic reply to my mail and copy it to my mail?
    Are you truly still using Zen Cart version 1.3.7?

    If so, about the only help that can be offered really is to address the specific question, follow the code for where email is sent when placing an order. Identify what values must be met to get what action. In more recent versions, there has been an admin switch added to the configuration->email settings option to identify that admin is to receive those emails or not and an email address can be entered.

    Other thing is though, if the site really is of that old version, would highly recommend upgrading as more than likely if this email condition has stopped working, there is a real and credible reason why...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Oct 2020
    Location
    Barcelona
    Posts
    4
    Plugin Contributions
    0

    Default Re: Problem with the mail function

    I was hired to administer the site and correct minor bugs. Yes, the version really was 1.3.7. After the update there is no problem.

 

 

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