Quote Originally Posted by lipsticknvodka View Post
Thank you so much for all of your help. This worked for this website, but I am having a similar issue with my site at www.lowbrowartcompany.com. I have done the same thing and added the "s" to the "http" in both configure.php files (store and admin). Any idea what could be causing this issue again?
This site has no redirect in effect. You can reach it from http: with or without the www AND from https: with or without the www.

Your SSL certifiable is for a different site other than lowbrowartcompany. Don't know if there are any redirects in the background that are accomodating this BUT, with the free SSL, it really should be for the site at hand.

You can get a 301 generated for you BUT, keep in mind that three things must match:


  1. Find out if the correct SSL is for www, non-www, or will work with both. (I prefer without the www or will work with both.)
  2. If non-www or will work with both, then in the generator linked above:
    • Make the Domain Redirects - force from www (NOTE: if the SSL must have www, set this to Force to www)
    • Make the Protocol Redirects - force to https:
    • Add lowbrowartcompany.com to the Old to New Page List
    • Generate Rules
    • Copy them to a .htaccess in the root of the store. (create the .htaccess if necessary.)

  3. Make sure both configure.php files reflect the proper URL based on the SSL and the .htaccess.


Now you have the SSL, .htaccess, and configure files in sync.

Note that changing previous settings like this may force you to change your admin password at the next login.

PS You have a hanging ZenID that may go away when the above is corrected. If not, that should be your next step on this site.