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  1. #1
    Join Date
    Nov 2020
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    Colorado
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    Default Chrome Users Can't Download Digital Items

    I'm using Zen Cart version 1.5.7b and my website is at: http://www.goldenneedledesigns.com. I'm using plugins: edit orders and change customer password. For some reason, customers who are using Google Chrome can't download digital items from the site. Since all I sell is digital items, this is quite the problem. I know that Chrome made some changes, but I don't know why it's affecting my downloads. I've checked error logs and any errors don't have anything to do with downloads. Does anyone have any ideas?

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,401
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    87

    Default Re: Chrome Users Can't Download Digital Items

    You indicate that you're running zc157b, but the samesite cookie setting in use is 'none' (the Zen Cart default is 'lax').
    Is there a reason that the site's not running SSL-all-the-time?

  3. #3
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    Default Re: Chrome Users Can't Download Digital Items

    I thought it was running SSL.

  4. #4
    Join Date
    Sep 2009
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    Default Re: Chrome Users Can't Download Digital Items

    Quote Originally Posted by GoldenNeedleDesigns View Post
    I thought it was running SSL.
    The site's got a valid SSL certificate but it's not running SSL-all-the-time.

    Check the site's /includes/configure.php; it should have both HTTP_SERVER and HTTPS_SERVER set to https://www.goldenneedledesigns.com. That might make Chrome 'happier'.

    Remember that the configure.php is going to be set as read-only, so be sure to change the permissions when you update it!

  5. #5
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    Default Re: Chrome Users Can't Download Digital Items

    Thank you so much lat9! You're amazing. That did the trick!

  6. #6
    Join Date
    Oct 2019
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    UK
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    Default Re: Chrome Users Can't Download Digital Items

    I have the same issue but both settings point to https://

  7. #7
    Join Date
    Sep 2009
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    Default Re: Chrome Users Can't Download Digital Items

    Quote Originally Posted by OwenB View Post
    I have the same issue but both settings point to https://
    What version of Zen Cart is in use as the site's base? What PHP version?

 

 

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