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  1. #1
    Join Date
    Jun 2013
    Location
    Spokane, Washington, United States
    Posts
    9
    Plugin Contributions
    0

    Default Privacy, Shipping, Conditions, shows a blank page.

    I have a new install of Zencart 1.5.7B which was upgraded by a PHP script to the UTF8MB4_unicode_520i database, running on Godaddy Linux with Apache.

    I used the built in cPanel installer and installed the site. I installed an old template from my 1.55D store, that I've been using since 1.39 (approx).

    The problem is: The text in privacy, conditions, shipping, and the other pages in the "Information" side box, will not populate, no matter what I do.

    When I try to edit "Define_Privacy.php" it has no effect, and it doesn't matter if I edit all 3 of the Define_Privacy.php files in all the templates, it doesn't pull any of the data. All I can see are the headings for each of the information links. When you click on Privacy it just says "Privacy Notice."

    My store is here: http://www.Ritalie.com/store

  2. #2
    Join Date
    Jul 2012
    Posts
    16,733
    Plugin Contributions
    17

    Default Re: Privacy, Shipping, Conditions, shows a blank page.

    Sounds like may be having a partial blank page problem. This usually will cause information to be logged in the logs folder.
    https://docs.zen-cart.com/user/troub...ng/blank_page/

    When looking at the logs, suggest looking at the most recent file. If the file has the term -adm in it then it likely is related to the admin folder *AND* has the admin folder name in it...
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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