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  1. #1
    Join Date
    Nov 2009
    Posts
    17
    Plugin Contributions
    0

    Default My Subcategory images have suddenly disappeared

    It says I'm using version 1.5.4 in my backend shop.
    https://aimeeharrisondesigns.com/shop/
    My server company is IMHosted
    I have not upgraded in a few years
    I am using same plugins for years and no changes.
    My PHP is 7.4
    I have absolutely no idea how to find the version of MySql. I have searched everywhere in my cpanel.

    I have not changed anything other than the SSL info in FTP in the past year.

    I used to have subcategory images for everything here: https://aimeeharrisondesigns.com/sho...index&cPath=13.
    They no longer show up. I have no idea what happened. I have not upgraded anything or added anything or changed anything.

    Where do I turn it back on at? I have looked everywhere and everything looks like it should be working.

    Thanks,
    Aimee

  2. #2
    Join Date
    Oct 2008
    Location
    Croatia
    Posts
    1,542
    Plugin Contributions
    19

    Default Re: My Subcategory images have suddenly disappeared

    Quote Originally Posted by girlboheme View Post
    It says I'm using version 1.5.4 in my backend shop.
    My PHP is 7.4
    This is most likely the problem. Your version of Zen Cart is not compatible with php 7.4 - see docs. You need an older version of php which you might be able to switch to from your cPanel if you have MultiPHP Manager and that version of php is available. But you *really* should consider upgrading to the latest version of Zen Cart because your current setup is waaaaay too old and the php downgrade is kinda like putting duct tape on a punctured water tank...

  3. #3
    Join Date
    Nov 2009
    Posts
    17
    Plugin Contributions
    0

    Default Re: My Subcategory images have suddenly disappeared

    Okay, that helps and kind of makes sense. I haven't been able to upgrade my store because I haven't had the time to devote to it. I have severe Narcolepsy so I basically just work and sleep. Dangit. I would like to upgrade to current one but it will be a HUGE stress for me. I don't know what I'm doing very well and have so many products, I'm worried about messing it up. But I guess I will just have to bite the bullet.

    Thanks.

  4. #4
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,152
    Plugin Contributions
    11

    Default Re: My Subcategory images have suddenly disappeared

    Consider the information at https://docs.zen-cart.com/user/upgra..._only_upgrade/
    Since you are coming from 1.5.4, this may be your best option.

 

 

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